Click to view the SPP Support Statement

The Service Pack for ProLiant (SPP) is a comprehensive systems software and firmware update solution, which is delivered as a single ISO image. This solution uses Smart Update Manager (SUM) as the deployment tool and is tested on all HPE ProLiant Gen9 and Gen10 servers as defined in the Service Pack for ProLiant Server Support Guide found at www.hpe.com/servers/spp/documentation.

Important Notes:

HPE OneView Customers - Please review HPE OneView - OneView Reports "The Firmware Bundle Information Is Unavailable" When Uploading the Service Pack for ProLiant 2017.07.1 (or Later) prior to using the SPP.  Before installing this SPP on Synergy, please review the information at www.hpe.com/downloads/synergy.

The 2017.10.1 SPP is a production SPP and contains components for the Gen9 and Gen10 server platforms.  Components for the G7 and Gen8 server platforms are available in the Post-Production SPPs and can be downloaded from www.hpe.com/servers/SPP/download. For additional information, please refer to Reducing Server Updates

Release Summary:

The 2017.10.1 SPP production release contains components supporting the ProLiant, Synergy and Apollo Gen9 and Gen10 server platforms and options.  It also adds support for the following operating systems:

  • Red Hat Enterprise Linux 7.4

  • SUSE Linux Enterprise Server 12 SP3

SPP Release Notes, Server Support Guide, OS Support Guide, as well as other release documentation can be found here.

Download(s)

By downloading these products, you agree to the terms and conditions of the End User License Agreement(s) listed below. Refer to the documentation regarding using the image once downloaded to your environment.

NOTICE: Access to the SPP requires validation via the HPE Support Center. An active warranty or HPE support agreement is required to download the SPP. For more information, please view the SPP Warranty/Support Agreement Validation document; an HPE Passport login is required.

RECOMMENDATION: Before downloading, please complete the one-time association of a warranty or HPE Support Services to the user profile on the Contracts & Warranties page.



SPP Custom Download

Create an SPP Custom Download
Filter the SPP to create a customized download. Add SPP Supplements or reduce the download size by selecting pre-defined filter sets or choosing individual filter options.

SPP ISO Image

This tab includes only significant Customer Advisories (CAs) that are known to exist within or be corrected by this release.

 

Hot Fixes
Resolved CAs
Open CAs
Known Limitations

Hot Fixes

Date CA Number Description Fixed SPP Version
11/20/2017 a00016605 HPE ProLiant And Apollo Servers - FIRMWARE UPGRADE REQUIRED for Certain HPE Hard Disk Drives to Avoid Data Integrity Risk Future Release
Associated Downloads for a00016605
10/31/2017 a00029847 HPE Synergy - Synergy Dual Domain SAS Configurations in a VMware vSAN 6.x Environment May Encounter Rebuild or Resync Issues During or After a Failure Future Release
Associated Downloads for a00029847
10/16/2017 a00027721 HPE Solid State Drives and M.2 Drives - FIRMWARE UPGRADE REQUIRED - Potential Data Integrity Issue on Certain SATA Solid State Drives or M.2 Drives After an Extended Period of System Inactivity or Low-Power State Condition Future Release
Associated Downloads for a00027721
9/21/2017 a00025801 (REVISED) HPE StoreFabric Converged Network Adapters - FCoE Out of Box HBA Driver Fails to Rebuild initrd During Installation on SLES11 SP4 Future Release
Associated Downloads for a00025801
8/29/2017 a00016609 (Revision) ProLiant Gen9 Servers - Servers Running Certain Versions of the System ROM May Not Respond During POST After A Warm Boot If The System is Deployed With an HPE Dual 8GB microSD Enterprise Midline USB Kit With Firmware 202, 19 or 17 Future Release
Associated Downloads for a00016609
8/2/2017 a00019942 HPE Host Bus Adapters - Certain HPE Host Bus Adapters are Only Reporting Inlet Temperatures in Active Health Summary Future Release
Associated Downloads for a00019942

Open CAs

Date CA Number Description Fixed SPP Version
11/20/2017 a00016605 HPE ProLiant And Apollo Servers - FIRMWARE UPGRADE REQUIRED for Certain HPE Hard Disk Drives to Avoid Data Integrity Risk Future Release
10/31/2017 a00029847 HPE Synergy - Synergy Dual Domain SAS Configurations in a VMware vSAN 6.x Environment May Encounter Rebuild or Resync Issues During or After a Failure Future Release
10/16/2017 a00027721 HPE Solid State Drives and M.2 Drives - FIRMWARE UPGRADE REQUIRED - Potential Data Integrity Issue on Certain SATA Solid State Drives or M.2 Drives After an Extended Period of System Inactivity or Low-Power State Condition Future Release
10/16/2017 a00027721 HPE Solid State Drives and M.2 Drives - FIRMWARE UPGRADE REQUIRED - Potential Data Integrity Issue on Certain SATA Solid State Drives or M.2 Drives After an Extended Period of System Inactivity or Low-Power State Condition Future Release
9/21/2017 a00025801 (REVISED) HPE StoreFabric Converged Network Adapters - FCoE Out of Box HBA Driver Fails to Rebuild initrd During Installation on SLES11 SP4 Future Release
9/19/2017 c05178933 (Revision) HPE Smart Array Controllers - VMware ESXi Storage Support Configuration With HPE Smart Array Controllers Future Release
8/29/2017 a00016609 (Revision) ProLiant Gen9 Servers - Servers Running Certain Versions of the System ROM May Not Respond During POST After A Warm Boot If The System is Deployed With an HPE Dual 8GB microSD Enterprise Midline USB Kit With Firmware 202, 19 or 17 Future Release
8/7/2017 c05332913 (Revision) HPE Mellanox RoCE User Space Library RPM is known to Conflict with RPMs from Red Hat Enterprise Linux 6.8 Distribution Future Release
8/2/2017 a00019942 HPE Host Bus Adapters - Certain HPE Host Bus Adapters are Only Reporting Inlet Temperatures in Active Health Summary Future Release
7/25/2017 a00020244 HPE Network Adapters - HPE Firmware Update Components For Intel Network Adapters May Fail With Certain 1Gb Network Adapters Future Release
7/24/2017 a00020209 HPE Network Adapters - HPE ProLiant Servers Configured With An HPE Ethernet 10/25Gb 2-port 640SFP28 Adapter And Running a Linux Operating System May Display "Device's Health Compromised - Reached Miss Count " Errors Future Release
7/17/2017 a00007681 (Revision) Integrated Lights-Out 4 (iLO 4) - False Self-Test Error on USB Port May be Reported If the iLO 4 Firmware Is Upgraded to 2.50 or If iLO 4 Is Rebooted When an HPE ProLiant Gen8-Series Server or HPE ConvergedSystem 700 Is Powered Off Future Release
7/12/2017 c05336964 (Revision) HPE Network Adapters - HPE Intel AHS Agent rpm (hp-ocsbbd) Deployment Fails With "Update Returned Error" Future Release
6/28/2017 a00018433 HPE OneView - Updates from HPE Service Pack for ProLiant (SPP) Or Firmware Bundle(s) into OneView May Fail to Load Future Release
5/12/2017 a00009527 HPE Integrated Lights-Out 4 (iLO 4) - Registering iLO 4 with HPE Insight Online Direct Connect May Not Complete and Display "No Server Certificate" Future Release

Known Limitations

Date CA Number Description
7/29/2017 a00020829 HPE OneView - OneView Reports "The Firmware Bundle Information Is Unavailable" When Uploading the Service Pack for ProLiant 2017.07.1 (or Later)
7/8/2014 c04365993 Linux - Loss of Activity May Occur When Booting or Shutting Down SUSE Linux Enterprise Server 11 SP2 and SP3 on HP ProLiant Servers Configured With an AMD Opteron 6100, 6200 or 6300-Series Processor
2/26/2014 c03884578 (Revision) HP Service Pack For ProLiant (SPP) -SPP Version 2012.10.0 (or Earlier) Will Not Boot Using a DVD-ROM on a ProLiant DL385 G6 Server
12/18/2013 c02994661 (Revision) ProLiant BL465c G7 Servers - A Limited Number of ProLiant BL465c G7 Server Blades May Be Unable to Flash the System ROM to a Later Version
4/19/2013 c03742583 (Revision) HP ProLiant Gen8 Servers - The HP Dynamic Smart Array B120i and B320i Controller Driver for Linux and VMware (hpvsa) Must Be Downloaded from HP.COM in Order to Use RAID Functionality
3/6/2013 c03691604 HP Integrated Lights-Out 3 (iLO 3) - Unable to Update iLO 3 Firmware to Version 1.50 (or Later) From Firmware Version 1.28 (or Earlier) Using HP Lights-Out Online Configuration Utility 3.5.0 / 4.0.1 or Using the CLI Utility
3/8/2012 c03237878 SUSE Linux Enterprise Server 11 SP1 - Installation of SUSE Linux Enterprise Server 11 SP1 Does Not Recognize the Chipset on HP ProLiant Gen8-Series Servers
1/30/2012 c03114183 HP Smart Update Manager - Building the RPMs During Installation of SUSE Linux Enterprise Server 10 May Take Longer Than 30 Minutes With HP Smart Update Manager 4.0.0 (Or Later)
11/14/2011 c03087066 HP Network Teaming - Network Traffic May Fail Between Teamed HP NICs When a Network Team is Captured and Deployed Across Many Servers or a VC Profile is Swapped Because the System Image Registry Contains the Same Team MAC Address
8/8/2011 c02959269 Smart Update Firmware DVD - The Smart Update Firmware DVD Version 9.x Automatically Assigns IP Address 192.168.0.1 to the Network Interface Adapter (Eth0)

Expand below for information regarding SPP Documentation, SPP Update Compatibility, and Associated Web Pages and Documents.

 
SPP Documentation
SPP Update Compatibility
Associated Web Pages and Documents

Post-Production SPP

SPP Custom Download is currently experiencing login issues in the integration with HPE Passport service.

We expect to have a workaround in place shortly.

What is a Post-Production SPP and why is HPE separating the SPP into a production and generation specific Post-Production SPPs?

See Reducing Server Updates.

Which SPP should I use?
Server Generation Classification SPP to Use
Gen10 and Gen9 Production Latest Version
Gen8 Post-Production Gen8 Post-Production
G7 Post-Production G7 Post-Production
G6 and Older Post-Production Use the last SPP that contained the drivers and firmware for your server model(s).
What is the support life for the Gen8 and G7 Post-Production SPP?
Post-Production SPP Support Life
Gen8 Ends when HPE no longer supports the Gen8 server models
G7 End when HPE no longer supports the G7 server models
Will HPE release any future component updates for the Gen8 and G7 servers?

Yes, Gen8 and G7 component updates will be released as “Hot Fixes” (against the Gen8 and G7 Post-Production SPPs) to address security vulnerabilities and fix issues (on an as needed basis).

How will I know if a “Hot Fix” has been released against the Gen8 or G7 Post-Production SPP?
Post-Production SPP Where will future Hot Fixes be listed?
Gen8 Gen8 page - "Hot Fixes & Advisories" tab
G7 G7 page - "Hot Fixes & Advisories" tab
Can I download the Gen8 or G7 Post-Production SPPs with all of the “Hot Fixes” already included?

Yes, by downloading the “Full SPP” from the SPP Custom Download.

How do I download the Gen8 and G7 Post-Production SPPs?

The preferred mechanism for downloading production and Post-Production SPPs is the SPP Custom Download. The Post-Production SPPs are also available for download from the SPP Download Page and HPE Support Center.



SPP Custom Download

What do I need to know about creating a bootable ISO for offline use?

When booting the SPP for offline installs, only Linux firmware will be installed. The recommended filter settings for creating a bootable ISO for offline use are

  • Component Types - Firmware
  • Operating Systems - All versions of RHEL and SLES
All other filter settings may be used to include additional components to the iso for later use in online mode.

Does the Custom Download check for component installation dependencies?

No. Prior to using SPP Custom Download, please check component information to ensure dependencies are met BEFORE customizing the download. Please note, SUM does dependency checking during the installation phase. If dependencies are not met, SUM will notify that there are missing dependencies at installation time.

How do I download from the SPP Custom Download page?
  • Click on SPP Custom Download link
  • Select the appropriate SPP
  • Hover over the pre-built or Base SPP tile
  • Click on the Download icon at the bottom right to start download
  • If the browsers offers to save or open, select save
How do I create my own download?
  • Click on SPP Custom Download link
  • Select the appropriate SPP
  • Click on the "Create a new bundle" tile (plus sign tile)
  • Complete the "Configure Your Bundle" step with the applicable information of your choice and press "Next: Select Filters" button
  • Select filters as needed (no selection in any given category means everything in that category will be included)
  • Click the "Build" button
  • Preview selected components and click "Submit Build" button
  • Upon submission the build request is queued and will be processed as soon as possible
  • Build completion is indicated on the new tile or through email notification, if selected
How does a filter work?

SPP Custom Download presents a list of the most common keywords listed by the components in the system.

  • Choosing not to filter the results based on a category means that no restrictions are made for that category (e.g. no choices in the “Operating Systems” category means that all OSes will be included
  • In some cases, components fail to specify keywords in a section and then only match if the section is unfiltered.
  • In a section “no selection” MEANS “no filter”

Can I do offline installs with my customized download?

Yes. For best offline results, select all Linux operating systems.

My offline install shows no applicable components. What happened?

Linux was not included in the created download. The offline environment is Linux based and therefore requires Linux components.

How do I get SPP Custom Download?

There is nothing to download. SPP Custom Download is an online service for filtering and downloading the SPP.

What output formats are available?

SPP Custom Download can produce .zip and .iso formatted files.

Are the .iso files bootable?

SPP Custom Download offers the option to include a boot environment or to make a smaller package by excluding the boot environment.

Are SPP Custom Download generated payloads compatible with SUM?

Yes. SPP Custom Download generated deliverables are generated with the SUM custom baseline engine.

Does SPP Custom Download replace SUM Custom Baseline?

No. SPP Custom Download offers a way for the user to filter the SPP before downloading. SPP Custom Download also is restricted to only offer combinations based on a single SPP and its supplements in order to retain the "tested together" results.

Why are filter choices available that don't belong to the SPP that I selected?

Filter options shows the combination of filters appropriate for the set of SPPs currently carried on the SPP Custom Download service. Doing this allows a customer to create a set of filters that they can save and later re-use on several different SPP versions.



General

How do I find the latest SPP for an old OS/hypervisor version (e.g. Windows 2008) whose components are no longer on the SPP?

Use the new SPP OS Guide

What is the difference between SPP Online and SPP Offline Mode?
  • Online mode - Runs on a Windows® or Linux hosted operating system
  • Offline mode - Server boots to the SPP ISO (Bootable ISO only)
    Offline Automatic mode - Firmware components update without interaction
    Offline Interactive mode - Onscreen instructions guide the user to update firmware components
How does SPP relate to Smart Update?

Smart Update, https://www.hpe.com/info/smartupdate, is the umbrella technology that encompasses several products, including both SUM and the SPP. The Smart Update website serves as a “one-stop shop” portal for SUM and the SPP, as well as other products.

What is the difference between SPP and SUM?

The SPP is a delivery mechanism for the firmware and software components for ProLiant servers, options, and the HPE BladeSystem infrastructure, including enclosure components. SUM is the deployment tool used to plan, schedule, and deploy the components delivered with the SPP.

What determines when an SPP is released?

SPP releases are driven by major ProLiant server releases, which occur several times a year. Although driven by the server releases, an SPP may not be released with every ProLiant server release. An SPP may also be released outside of a server release, so exceptions occur to the SPP’s delivery cycle alignment with major ProLiant server releases.

Last revised: Tuesday, November 21, 2017