Click to view the SPP Support Statement

The Service Pack for ProLiant (SPP) is a comprehensive systems software and firmware update solution, which is delivered as a single ISO image. This solution uses Smart Update Manager (SUM) as the deployment tool and is tested on all HPE ProLiant Gen9 and Gen10 servers as defined in the Service Pack for ProLiant Server Support Guide found at

Important Notes:

In order to reduce the frequency at which servers need to be updated, HPE has changed the packaging and delivery of the SPP. There are now two types of SPPs:

  • A single “Production SPP” that contains the firmware and drivers for the all of the production server generations, and
  • Multiple server generation-specific “Post-Production SPPs” that contain the firmware and drivers for a specific post-production server generation (e.g. Gen8 only Post-Production SPP that contains the firmware and drivers for all of Gen8 server models).

The 2017.07.1 SPP is a production SPP and contains components for the Gen9 and Gen10 server platforms.  Components for the G7 and Gen8 server platforms will be available in the Post-Production SPPs. For additional information, please refer to Reducing Server Updates.

Release Summary:

The 2017.07.1 SPP release contains components supporting the ProLiant and Synergy Gen9 and Gen10 server platforms.  It also provides support for the following operating systems:

  • vSphere 6.0 U3

  • vSphere 6.5 for Gen9 Server Platforms (only)

See the Service Pack for ProLiant Release Notes for more information.  See the Service Pack for ProLiant Server Support Guide for information on supported HPE servers.


By downloading these products, you agree to the terms and conditions of the End User License Agreement(s) listed below. Refer to the documentation regarding using the image once downloaded to your environment.

NOTICE: Access to the SPP requires validation via the HPE Support Center. An active warranty or HPE support agreement is required to download the SPP. For more information, please view the SPP Warranty/Support Agreement Validation document; an HPE Passport login is required.

RECOMMENDATION: Before downloading, please complete the one-time association of a warranty or HPE Support Services to the user profile on the Contracts & Warranties page.

SPP Custom Download

Create an SPP Custom Download
Filter the SPP to create a customized download. Add SPP Supplements or reduce the download size by selecting pre-defined filter sets or choosing individual filter options.


This tab includes only significant Customer Advisories (CAs) that are known to exist within or be corrected by this release.


Hot Fixes
Resolved CAs
Open CAs
Known Limitations

There are no Hot Fixes to report at this time.

There are no Resolved CAs to report at this time.

Open CAs

Date CA Number Description Fixed SPP Version
7/17/2017 a00007681 (Revision) Integrated Lights-Out 4 (iLO 4) - False Self-Test Error on USB Port May be Reported If the iLO 4 Firmware Is Upgraded to 2.50 or If iLO 4 Is Rebooted When an HPE ProLiant Gen8-Series Server or HPE ConvergedSystem 700 Is Powered Off Future Release
7/17/2017 c05332913 (Revision) Linux - HPE Mellanox RoCE User Space Library RPMs Are Known to Conflict with OpenMPI RPMs from the Linux Distribution Open
7/13/2017 a00019306 ProLiant Gen9 and ProLiant Gen10 Servers - HPE Agentless Management Service (AMS) For Windows Server 2012 R2 and Windows Server 2016 May Terminate Unexpectedly After The Service is Started on Systems With NVMe Drives Open
7/13/2017 a00019437 ProLiant Gen10 Series Servers - SUSE Linux Enterprise Server 11 SP4 Driver Upgrade Will Not Occur When Upgrading the Inbox Driver to the HPE Smart Driver Open
7/12/2017 c05336964 (Revision) HPE Network Adapters - HPE Intel AHS Agent rpm (hp-ocsbbd) Deployment Fails With "Update Returned Error" Open
7/11/2017 a00019141 ProLiant Gen9 and ProLiant Gen10 Servers - Agentless Management Service Fails to Start if the System Does Not Have Windows Updates Installed Open
5/12/2017 a00009527 HPE Integrated Lights-Out 4 (iLO 4) - Registering iLO 4 with HPE Insight Online Direct Connect May Not Complete and Display "No Server Certificate" Future Release
11/3/2015 c04222879 (Revision) SPP HOT FIX - HP ProLiant Gen8 Servers: FIRMWARE UPGRADE RECOMMENDED for HP Smart Array P220i, P222, P230i, P420i, P420, P421, P430, P431, P721m, P731m, P822, P830i, and P830 Controllers to Prevent/Correct a False Controller Failure Open
7/7/2015 c04708948 Red Hat Enterprise Linux 7.1 - HP ProLiant Servers Loading HP Smart Storage Administrator (HPSSA), HP Smart Array Command Line Utility (HPSSACLI), or HP Smart Array Firmware Flash Utilities May Not Recognize HP Smart Array Controllers Open
6/29/2015 c04726889 Red Hat Enterprise Linux 6.6 - HP ProLiant Server Configured With an Emulex Controller and Running HP Insight Management Agents for Linux Version 10.20 May Stop Responding Due to Missing or Too Large Timeout in cmaeventd Storage Agent Open
6/25/2015 c04725769 HP OneView - When Using Service Pack for ProLiant (SPP) Versions 2015.04.0 (Or Later) With HP OneView 1.10.09 (Or Earlier), Only a Subset of Possible Components Will Install Open
6/25/2015 c04638459 (Revision) HP OneView 1.20 - Upgrading Virtual Connect Version 4.40 with Service Pack for ProLiant (SPP) 2015.04.0 Will Result in a Configuration Error and an Inability to Manage the HP Virtual Connect 8Gb 24-Port Fibre Channel Module Open
6/17/2015 c04718467 Red Hat Enterprise Linux 7 - Fail Status Occurs While Attempting to Launch the HP Insight Diagnostics on HP ProLiant DL380 Gen9 Servers Running Red Hat Enterprise Linux 7 Open
6/17/2015 c04718464 HP ProLiant Servers - Windows Server 2008 R2 With SPP 2014.09.0 and MacAfee Antivirus Software Installed May Randomly Log HpCisss2 Event ID 129 Warning Messages "Reset to Device, \Device RaidPort0" Open
6/4/2015 c04705315 HP Integrated Lights-Out - iLO 3 and iLO 4 Login Page Stops Responding for Up To Ten Minutes During LDAP and Kerberos Login Open
2/20/2015 c04579351 HP Smart Update Manager (HP SUM) - Inventory May Fail After Adding a Remote Windows Node Open
2/4/2015 c04565691 Red Hat Enterprise Linux 7 - ProLiant Gen9-Series Servers Running hp-health Version 10.0.0 Take More Than 5 to 6 Minutes to Reboot Instead of the Expected 60 Seconds When the Minimal Required Fan Is Removed Open
11/18/2014 c04500501 VMware - Smart Component "Net-mlx4_en" Driver from HP Service Pack for ProLiant (SPP) Version 2014.09.0 May Fail to Install on VMware ESXi 5.0 Open
11/14/2014 c04502114 HP ProLiant Servers - UEFI-Based Servers May Take an Excessively Long Time (60 Minutes or More) to Boot When Fibre Channel Adapters Are Installed Open
11/10/2014 c04500504 HP ProLiant DL580 Gen8 Server - Server Configured in UEFI Boot Mode With Multiple Network Adapters May Take Longer Than Expected to Boot a USB Device or the Hard Disk Open
10/31/2014 c04249126 (Revision) HP ProLiant Servers - PCI Passthrough Does Not Function for All HP Broadcom NICs Configured on Red Hat Enterprise Linux 5, 6, or 7, or SUSE Linux Enterprise Server 11 or 12 Virtualization Hosts Open
10/13/2014 c04474300 ProLiant Gen9 Servers - Systems Configured with Intel Xeon E5 2600 v3 Processors and the 07/11/2014 Version of the System ROM Will Not Properly Reset or Blue Screen When an NMI Occurs on Windows Server 2008 or Windows 2008 R2 Operating Systems Future Release
10/10/2014 c04476803 HP ProLiant Gen9 Servers - After Executing the VMware Power Pic Smart Component Firmware Flash, the Server May Stop Responding Open
10/2/2014 c04471540 HP ProLiant Gen8 Series Servers - VMware - Driver Reverts Back to Previously Installed Hpvsa Driver Version Open
9/10/2014 c04222905 (Revision) SUSE Linux Enterprise Server 11 SP3 - Installation Boots to Black Screen on HP ProLiant DL580 Gen8 and HP ProLiant Gen9-Series Servers When the Unified Extensible Firmware Interface (UEFI) UEFI/SecureBoot Is Enabled in the System ROM Open
5/7/2012 c03318933 HP Ethernet 1Gb 2-Port 361i Adapter - Firmware Component Will Not Be Displayed or " Ls: Cannot Access ./iqvlinux/" Message Will Be Displayed When Attempting to Update the Network Adapter Firmware Using the Online Firmware Update Open

Known Limitations

Date CA Number Description
7/8/2014 c04365993 Linux - Loss of Activity May Occur When Booting or Shutting Down SUSE Linux Enterprise Server 11 SP2 and SP3 on HP ProLiant Servers Configured With an AMD Opteron 6100, 6200 or 6300-Series Processor
2/26/2014 c03884578 (Revision) HP Service Pack For ProLiant (SPP) -SPP Version 2012.10.0 (or Earlier) Will Not Boot Using a DVD-ROM on a ProLiant DL385 G6 Server
12/18/2013 c02994661 (Revision) ProLiant BL465c G7 Servers - A Limited Number of ProLiant BL465c G7 Server Blades May Be Unable to Flash the System ROM to a Later Version
4/19/2013 c03742583 (Revision) HP ProLiant Gen8 Servers - The HP Dynamic Smart Array B120i and B320i Controller Driver for Linux and VMware (hpvsa) Must Be Downloaded from HP.COM in Order to Use RAID Functionality
3/6/2013 c03691604 HP Integrated Lights-Out 3 (iLO 3) - Unable to Update iLO 3 Firmware to Version 1.50 (or Later) From Firmware Version 1.28 (or Earlier) Using HP Lights-Out Online Configuration Utility 3.5.0 / 4.0.1 or Using the CLI Utility
3/8/2012 c03237878 SUSE Linux Enterprise Server 11 SP1 - Installation of SUSE Linux Enterprise Server 11 SP1 Does Not Recognize the Chipset on HP ProLiant Gen8-Series Servers
1/30/2012 c03114183 HP Smart Update Manager - Building the RPMs During Installation of SUSE Linux Enterprise Server 10 May Take Longer Than 30 Minutes With HP Smart Update Manager 4.0.0 (Or Later)
11/14/2011 c03087066 HP Network Teaming - Network Traffic May Fail Between Teamed HP NICs When a Network Team is Captured and Deployed Across Many Servers or a VC Profile is Swapped Because the System Image Registry Contains the Same Team MAC Address
8/8/2011 c02959269 Smart Update Firmware DVD - The Smart Update Firmware DVD Version 9.x Automatically Assigns IP Address to the Network Interface Adapter (Eth0)

This page lists documentation for the supported Service Pack for ProLiant versions currently available for download.

In order to reduce the frequency at which servers need to be updated, HPE is changing the packaging and delivery of the SPP. For additional information, please refer to Reducing the Frequency of Server Updates.

For more documentation, please visit the SPP Information Library and/or the HP SUM Information Library.

SPP Version SUM Version Documentation

Service Pack for ProLiant 2017.07.1

8.0.0 Release Notes
Component Release Notes
Contents Report

Service Pack for ProLiant 2017.04.0

7.6.0 Release Notes (Revised May 2017)
Component Release Notes
Contents Report
Server Support Guide
LINUX - SUSE Linux Enterprise Server 12 SP2 Supplement for Service Pack for ProLiant 2016.10.0 N/A Release Notes
LINUX - Red Hat Enterprise Linux 7.3 Supplement for Service Pack for ProLiant 2016.10.0 N/A Release Notes

Service Pack for ProLiant 2016.10.0

7.6.0 Release Notes (Revised Jan 2017)
Component Release Notes
Contents Report
Server Support Guide (Revised Dec 2016)

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Associated Web Pages and Documents

Title Download
Service Pack for ProLiant Product Information SPP Product Information
Service Pack for ProLiant Documentation SPP Information Library
Service Pack for ProLiant Support Policy SPP Support Policy
HP Smart Update - Information Library HP Smart Update - Information Library
SUM Product Information SUM Product Information
SUM Documentation - Information Library SUM Information Library
Linux Software Delivery Repository SDR
VMware Software Delivery Repository vibsdepot
VMware Firmware and Software Recipes associated with each SPP Recipes

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Hewlett Packard Enterprise provides a collection of short videos on the Service Pack for ProLiant (SPP) and its components, including HP Smart Update Manager (HP SUM) and firmware update best practices. The videos listed are hosted by as well YouTube. 

For additional videos, please visit the Video Gallery, the Coffee Coaching Channel, and the YouTube HPE Coffee Coaching Channel.

Service Pack for ProLiant Related Videos via YouTube

SPP Custom Download

What do I need to know about creating a bootable ISO for offline use?

When booting the SPP for offline installs, only Linux firmware will be installed. The recommended filter settings for creating a bootable ISO for offline use are

  • Component Types - Firmware
  • Operating Systems - All versions of RHEL and SLES
All other filter settings may be used to include additional components to the iso for later use in online mode.

Does the Custom Download check for component installation dependencies?

No. Prior to using SPP Custom Download, please check component information to ensure dependencies are met BEFORE customizing the download. Please note, HP SUM does dependency checking during the installation phase. If dependencies are not met, HP SUM will notify that there are missing dependencies at installation time.

How do I download from the SPP Custom Download page?
  • Click on SPP Custom Download link
  • Select the appropriate SPP
  • Hover over the pre-built or Base SPP tile
  • Click on the Download icon at the bottom right to start download
  • If the browsers offers to save or open, select save
How do I create my own download?
  • Click on SPP Custom Download link
  • Select the appropriate SPP
  • Click on the "Create a new bundle" tile (plus sign tile)
  • Complete the "Configure Your Bundle" step with the applicable information of your choice and press "Next: Select Filters" button
  • Select filters as needed (no selection in any given category means everything in that category will be included)
  • Click the "Build" button
  • Preview selected components and click "Submit Build" button
  • Upon submission the build request is queued and will be processed as soon as possible
  • Build completion is indicated on the new tile or through email notification, if selected
How does a filter work?

SPP Custom Download presents a list of the most common keywords listed by the components in the system.

  • Choosing not to filter the results based on a category means that no restrictions are made for that category (e.g. no choices in the “Operating Systems” category means that all OSes will be included
  • In some cases, components fail to specify keywords in a section and then only match if the section is unfiltered.
  • In a section “no selection” MEANS “no filter”

Can I do offline installs with my customized download?

Yes. For best offline results, select all Linux operating systems.

My offline install shows no applicable components. What happened?

Linux was not included in the created download. The offline environment is Linux based and therefore requires Linux components.

How do I get SPP Custom Download?

There is nothing to download. SPP Custom Download is an online service for filtering and downloading the SPP.

What output formats are available?

SPP Custom Download can produce .zip and .iso formatted files.

Are the .iso files bootable?

SPP Custom Download offers the option to include a boot environment or to make a smaller package by excluding the boot environment.

Are SPP Custom Download generated payloads compatible with HP SUM?

Yes. SPP Custom Download generated deliverables are generated with the HP SUM custom baseline engine.

Does SPP Custom Download replace HP SUM Custom Baseline?

No. SPP Custom Download offers a way for the user to filter the SPP before downloading. SPP Custom Download also is restricted to only offer combinations based on a single SPP and its supplements in order to retain the "tested together" results.

Why are filter choices available that don't belong to the SPP that I selected?

Filter options shows the combination of filters appropriate for the set of SPPs currently carried on the SPP Custom Download service. Doing this allows a customer to create a set of filters that they can save and later re-use on several different SPP versions.


What is the difference between SPP Online and SPP Offline Mode?
  • Online mode - Runs on a Windows® or Linux hosted operating system
  • Offline mode - Server boots to the SPP ISO (Bootable ISO only)
    Offline Automatic mode - Firmware components update without interaction
    Offline Interactive mode - Onscreen instructions guide the user to update firmware components
How does SPP relate to HP Smart Update?

HP Smart Update,, is the umbrella technology that encompasses several products, including both HP SUM and the SPP. The HP Smart Update website serves as a “one-stop shop” portal for HP SUM and the SPP, as well as other products.

What is the difference between SPP and HP SUM?

The SPP is a delivery mechanism for the firmware and software components for ProLiant servers, options, and the HP BladeSystem infrastructure, including enclosure components. HP SUM is the deployment tool used to plan, schedule, and deploy the components delivered with the SPP.

What determines when an SPP is released?

SPP releases are driven by major ProLiant server releases, which occur several times a year. Although driven by the server releases, an SPP may not be released with every ProLiant server release. An SPP may also be released outside of a server release, so exceptions occur to the SPP’s delivery cycle alignment with major ProLiant server releases.

Last revised: Saturday, July 22, 2017