*HPE has released SPP 2017.07.2 as a replacement for SPP 2017.07.1 due to a recently discovered Software/Firmware issue with the HPE QLogic NX2 10/20GbE Multifunction Drivers for VMware vSphere 6.0/6.5, version 2017.07.07 (bnx2.vmware60@2017.07.07). Please see the Customer Advisory for more details.

Click to view the SPP Support Statement

The Service Pack for ProLiant (SPP) is a comprehensive systems software and firmware update solution, which is delivered as a single ISO image. This solution uses HP Smart Update Manager (HP SUM) as the deployment tool and is tested on all HPE ProLiant Gen9, Gen8 and earlier servers as defined in the Service Pack for ProLiant Server Support Guide found at www.hpe.com/servers/spp/documentation.

Important Notes:

This is the last SPP that will carry support for HPE ProLiant G6 servers. Support will still be available on www.hpe.com.

Release Summary:

This release adds support for:

  • Microsoft Windows Server 2016
  • Red Hat Enterprise 6.8

  • VMware vSphere 6.0 U2

  • Support for new options

  • HP Smart Update Manager v7.6.0

This is the last SPP that will carry support for HPE ProLiant G6 servers. Support will still be available on www.hpe.com.

The SPP will not fit on standard DVD media.  See the Service Pack for ProLiant Release Notes for more information.  See the Service Pack for ProLiant Server Support Guide for information on supported HPE servers.


By downloading these products, you agree to the terms and conditions of the End User License Agreement(s) listed below. Refer to the documentation regarding using the image once downloaded to your environment.

NOTICE: Access to the SPP requires validation via the HPE Support Center. An active warranty or HPE support agreement is required to download the SPP. For more information, please view the SPP Warranty/Support Agreement Validation document; an HPE Passport login is required.

RECOMMENDATION: Before downloading, please complete the one-time association of a warranty or HPE Support Services to the user profile on the Contracts & Warranties page.

SPP Custom Download

Create an SPP Custom Download
Filter the SPP to create a customized download. Add SPP Supplements or reduce the download size by selecting pre-defined filter sets or choosing individual filter options.

OS Supplements

This tab includes only significant Customer Advisories (CAs) that are known to exist within or be corrected by this release.


Hot Fixes
Resolved CAs
Open CAs
Known Limitations

Resolved CAs

Date CA Number Description Fixed SPP Version
4/21/2017 c05190478 (Revision) HP Smart Update Manager 7.5.x - HP SUM May Display Failed Dependencies Messages When Attempting to Install Network Drivers on SUSE Linux Enterprise Server 11 SP3 (x86-64) 2016.10.0
1/24/2017 c05300901 Linux - the HPE System Health Application and Command Line Utilities for Linux (hp-health) Daemon Stops When an HPE Integrated Lights-Out 4 (iLO 4) Reset Occurs and a "Critical Error: Restart hpasmlited Daemon" Message is Logged 2016.10.0
10/10/2016 c05105304 (Revision) HPE ProLiant Servers: Certain Smart Array Controllers Running VMware ESXi 5.5 or 6.0 May Cause a Double Completion Purple Screen of Death (PSOD) 2016.10.0
8/31/2016 c04974081 (Revision) HPE Smart Array- Controller Detection of All Direct Attached Physical SATA Drives May Fail if a Single Drive Does Not Start 2016.10.0
8/26/2016 c05245674 HPE Network Adapters - Red Screen of Death (RSOD) May Be Displayed On Some Nodes Using Mellanox 545 Network Adapters Running the Unified Extensible Firmware Interface (UEFI) 14.10.16 2016.10.0
8/9/2016 c05175070 (Revision) HPE ProLiant Gen9-Series Servers - Servers May Stop Responding When the Smart Storage Battery Option Fails with the HPE Integrated Lights-Out 4 (iLO 4) Firmware Version 2.40 or 2.42 and a System ROM Version of 2.20 2016.10.0
8/3/2016 c05216694 HPE ProLiant DL580 Gen9 Server - An Increased Rate of Uncorrectable Machine Check or Uncorrectable Memory Errors May Occur on Servers Configured with Intel Xeon E7-4800 v3 or E7-8800 v3-Series Processors and System ROM Version 2.20 2016.10.0
6/1/2016 c05158732 HPE Smart Array Controllers- Data in Write-Backed Cache on a Gen9 Px4x Controller May Be Lost After an Unexpected System Shutdown 2016.10.0
5/20/2016 c04459474 (Revision) HP Virtual Connect (VC) - Some VC Flex-10/10D Modules for c-Class BladeSystem May Shut Down When Running VC Firmware Version 4.20 or 4.30 Due to an Erroneous High Temperature Reading 2016.10.0
5/18/2016 c05140691 HPE ProLiant Servers - SYSTEM ROM UPGRADE RECOMMENDED for ProLiant DL585 G7, ProLiant DL385p Gen8, ProLiant BL685c G7, or ProLiant BL465c Gen8 Servers With a System ROM Earlier Than 3/7/16 to Avoid Issues in a Virtualized Environment 2016.10.0
5/17/2016 c05072916 (Revision) HP Virtual Connect - Boot Mode May Change From UEFI to Legacy Mode Under Certain Conditions 2016.10.0
5/14/2016 c05098585 (Revision) Certain ProLiant Gen8 and Gen9 Servers - Fans May Run at a High Speed After Updating The Adapter Firmware with Version of the HPE Broadcom NX1 Online Firmware Upgrade Utility for Windows 2016.10.0
5/5/2016 c04930508 (Revision) VMware - Recovered Paths Are Not Restored When Using an HPE Smart Array Controller Connected to a Shared Storage RAID Enclosure on VMware ESXi 5.0, ESXi 5.1, ESXi 5.5 or ESXi 6.0 2016.10.0

Open CAs

Date CA Number Description Fixed SPP Version
8/23/2017 a00020440 Host Bus Adapters - Fibre Channel Driver lpfc 11.1 Might Encounter a Purple Diagnostic Screen Displaying Page Fault #PF Exception 14 on VMware ESXi 5.5 and 6.0 2017.04.0
5/3/2017 a00008705 HPE Integrated Lights-Out 4 (iLO 4) - iLO Amplifier Pack Cannot Be Used for Online Updates of Firmware, Drives and Software on HPE Servers with iLO 4 Firmware Version Earlier Than 2.53 2017.04.0
11/9/2016 c05324152 HPE Integrated Lights-Out (iLO) - Connectivity Issues May Occur While Booting a Mounted Image When the Shared Network Port Is Enabled on HP FlexFabric 10Gb 2-port 562 FLR-SFP+/SFP Adapters 2017.04.0
9/19/2017 c05178933 (Revision) HPE Smart Array Controllers - VMware ESXi Storage Support Configuration With HPE Smart Array Controllers Future Release
8/7/2017 c05332913 (Revision) HPE Mellanox RoCE User Space Library RPM is known to Conflict with RPMs from Red Hat Enterprise Linux 6.8 Distribution Future Release
7/17/2017 a00007681 (Revision) Integrated Lights-Out 4 (iLO 4) - False Self-Test Error on USB Port May be Reported If the iLO 4 Firmware Is Upgraded to 2.50 or If iLO 4 Is Rebooted When an HPE ProLiant Gen8-Series Server or HPE ConvergedSystem 700 Is Powered Off Future Release
7/12/2017 c05336964 (Revision) HPE Network Adapters - HPE Intel AHS Agent rpm (hp-ocsbbd) Deployment Fails With "Update Returned Error" Future Release
6/28/2017 a00018433 HPE OneView - Updates from HPE Service Pack for ProLiant (SPP) Or Firmware Bundle(s) into OneView May Fail to Load Future Release
5/12/2017 a00009527 HPE Integrated Lights-Out 4 (iLO 4) - Registering iLO 4 with HPE Insight Online Direct Connect May Not Complete and Display "No Server Certificate" Future Release

Known Limitations

Date CA Number Description
7/29/2017 a00020829 HPE OneView - OneView Reports "The Firmware Bundle Information Is Unavailable" When Uploading the Service Pack for ProLiant 2017.07.1 (or Later)
7/8/2014 c04365993 Linux - Loss of Activity May Occur When Booting or Shutting Down SUSE Linux Enterprise Server 11 SP2 and SP3 on HP ProLiant Servers Configured With an AMD Opteron 6100, 6200 or 6300-Series Processor
2/26/2014 c03884578 (Revision) HP Service Pack For ProLiant (SPP) -SPP Version 2012.10.0 (or Earlier) Will Not Boot Using a DVD-ROM on a ProLiant DL385 G6 Server
12/18/2013 c02994661 (Revision) ProLiant BL465c G7 Servers - A Limited Number of ProLiant BL465c G7 Server Blades May Be Unable to Flash the System ROM to a Later Version
4/19/2013 c03742583 (Revision) HP ProLiant Gen8 Servers - The HP Dynamic Smart Array B120i and B320i Controller Driver for Linux and VMware (hpvsa) Must Be Downloaded from HP.COM in Order to Use RAID Functionality
3/6/2013 c03691604 HP Integrated Lights-Out 3 (iLO 3) - Unable to Update iLO 3 Firmware to Version 1.50 (or Later) From Firmware Version 1.28 (or Earlier) Using HP Lights-Out Online Configuration Utility 3.5.0 / 4.0.1 or Using the CLI Utility
3/8/2012 c03237878 SUSE Linux Enterprise Server 11 SP1 - Installation of SUSE Linux Enterprise Server 11 SP1 Does Not Recognize the Chipset on HP ProLiant Gen8-Series Servers
1/30/2012 c03114183 HP Smart Update Manager - Building the RPMs During Installation of SUSE Linux Enterprise Server 10 May Take Longer Than 30 Minutes With HP Smart Update Manager 4.0.0 (Or Later)
11/14/2011 c03087066 HP Network Teaming - Network Traffic May Fail Between Teamed HP NICs When a Network Team is Captured and Deployed Across Many Servers or a VC Profile is Swapped Because the System Image Registry Contains the Same Team MAC Address
8/8/2011 c02959269 Smart Update Firmware DVD - The Smart Update Firmware DVD Version 9.x Automatically Assigns IP Address to the Network Interface Adapter (Eth0)

Expand below for information regarding SPP Documentation, SPP Update Compatibility, and Associated Web Pages and Documents.

Production SPP Documentation
SPP Update Compatibility
Associated Web Pages and Documents

Post-Production SPP

SPP Custom Download is currently experiencing login issues in the integration with HPE Passport service.

We expect to have a workaround in place shortly.

What is a Post-Production SPP and why is HPE separating the SPP into a production and generation specific Post-Production SPPs?

See Reducing Server Updates.

Which SPP should I use?
Server Generation Classification SPP to Use
Gen10 and Gen9 Production Latest Version
Gen8 Post-Production Gen8 Post-Production
G7 Post-Production G7 Post-Production
G6 and Older Post-Production Use the last SPP that contained the drivers and firmware for your server model(s).
What is the support life for the Gen8 and G7 Post-Production SPP?
Post-Production SPP Support Life
Gen8 Ends when HPE no longer supports the Gen8 server models
G7 End when HPE no longer supports the G7 server models
Will HPE release any future component updates for the Gen8 and G7 servers?

Yes, Gen8 and G7 component updates will be released as “Hot Fixes” (against the Gen8 and G7 Post-Production SPPs) to address security vulnerabilities and fix issues (on an as needed basis).

How will I know if a “Hot Fix” has been released against the Gen8 or G7 Post-Production SPP?
Post-Production SPP Where will future Hot Fixes be listed?
Gen8 Gen8 page - "Hot Fixes & Advisories" tab
G7 G7 page - "Hot Fixes & Advisories" tab
Can I download the Gen8 or G7 Post-Production SPPs with all of the “Hot Fixes” already included?

Yes, by downloading the “Full SPP” from the SPP Custom Download.

How do I download the Gen8 and G7 Post-Production SPPs?

The preferred mechanism for downloading production and Post-Production SPPs is the SPP Custom Download. The Post-Production SPPs are also available for download from the SPP Download Page and HPE Support Center.

SPP Custom Download

What do I need to know about creating a bootable ISO for offline use?

When booting the SPP for offline installs, only Linux firmware will be installed. The recommended filter settings for creating a bootable ISO for offline use are

  • Component Types - Firmware
  • Operating Systems - All versions of RHEL and SLES
All other filter settings may be used to include additional components to the iso for later use in online mode.

Does the Custom Download check for component installation dependencies?

No. Prior to using SPP Custom Download, please check component information to ensure dependencies are met BEFORE customizing the download. Please note, SUM does dependency checking during the installation phase. If dependencies are not met, SUM will notify that there are missing dependencies at installation time.

How do I download from the SPP Custom Download page?
  • Click on SPP Custom Download link
  • Select the appropriate SPP
  • Hover over the pre-built or Base SPP tile
  • Click on the Download icon at the bottom right to start download
  • If the browsers offers to save or open, select save
How do I create my own download?
  • Click on SPP Custom Download link
  • Select the appropriate SPP
  • Click on the "Create a new bundle" tile (plus sign tile)
  • Complete the "Configure Your Bundle" step with the applicable information of your choice and press "Next: Select Filters" button
  • Select filters as needed (no selection in any given category means everything in that category will be included)
  • Click the "Build" button
  • Preview selected components and click "Submit Build" button
  • Upon submission the build request is queued and will be processed as soon as possible
  • Build completion is indicated on the new tile or through email notification, if selected
How does a filter work?

SPP Custom Download presents a list of the most common keywords listed by the components in the system.

  • Choosing not to filter the results based on a category means that no restrictions are made for that category (e.g. no choices in the “Operating Systems” category means that all OSes will be included
  • In some cases, components fail to specify keywords in a section and then only match if the section is unfiltered.
  • In a section “no selection” MEANS “no filter”

Can I do offline installs with my customized download?

Yes. For best offline results, select all Linux operating systems.

My offline install shows no applicable components. What happened?

Linux was not included in the created download. The offline environment is Linux based and therefore requires Linux components.

How do I get SPP Custom Download?

There is nothing to download. SPP Custom Download is an online service for filtering and downloading the SPP.

What output formats are available?

SPP Custom Download can produce .zip and .iso formatted files.

Are the .iso files bootable?

SPP Custom Download offers the option to include a boot environment or to make a smaller package by excluding the boot environment.

Are SPP Custom Download generated payloads compatible with SUM?

Yes. SPP Custom Download generated deliverables are generated with the SUM custom baseline engine.

Does SPP Custom Download replace SUM Custom Baseline?

No. SPP Custom Download offers a way for the user to filter the SPP before downloading. SPP Custom Download also is restricted to only offer combinations based on a single SPP and its supplements in order to retain the "tested together" results.

Why are filter choices available that don't belong to the SPP that I selected?

Filter options shows the combination of filters appropriate for the set of SPPs currently carried on the SPP Custom Download service. Doing this allows a customer to create a set of filters that they can save and later re-use on several different SPP versions.


How do I find the latest SPP for an old OS/hypervisor version (e.g. Windows 2008) whose components are no longer on the SPP?

Use the new SPP OS Guide

What is the difference between SPP Online and SPP Offline Mode?
  • Online mode - Runs on a Windows® or Linux hosted operating system
  • Offline mode - Server boots to the SPP ISO (Bootable ISO only)
    Offline Automatic mode - Firmware components update without interaction
    Offline Interactive mode - Onscreen instructions guide the user to update firmware components
How does SPP relate to Smart Update?

Smart Update, https://www.hpe.com/info/smartupdate, is the umbrella technology that encompasses several products, including both SUM and the SPP. The Smart Update website serves as a “one-stop shop” portal for SUM and the SPP, as well as other products.

What is the difference between SPP and SUM?

The SPP is a delivery mechanism for the firmware and software components for ProLiant servers, options, and the HPE BladeSystem infrastructure, including enclosure components. SUM is the deployment tool used to plan, schedule, and deploy the components delivered with the SPP.

What determines when an SPP is released?

SPP releases are driven by major ProLiant server releases, which occur several times a year. Although driven by the server releases, an SPP may not be released with every ProLiant server release. An SPP may also be released outside of a server release, so exceptions occur to the SPP’s delivery cycle alignment with major ProLiant server releases.

Last revised: Thursday, October 12, 2017