Click to view the SPP Support Statement

The Service Pack for ProLiant (SPP) is a comprehensive systems software and firmware update solution, which is delivered as a single ISO image. This solution is tested on all HPE ProLiant Gen9 and Gen10 servers as defined in the Service Pack for ProLiant Server Support Guide found at www.hpe.com/servers/spp/documentation. The SPP uses Smart Update Manager (SUM) as the deployment tool.

Important Notes:

HPE Synergy Customers - Before installing this SPP on Synergy, please review the information at www.hpe.com/downloads/synergy.

HPE StoreOnce Customers – Installation of the SPP can cause problems on StoreOnce systems.  Please go to the HPE Support Center at https://support.hpe.com/hpesc/public/home/result?qt=storeonce to find the appropriate StoreOnce update. 

Components for the G7 and Gen8 server platforms are available in the Post-Production SPPs and can be downloaded from www.hpe.com/servers/SPP/download. For additional information, please refer to Reducing Server Updates

Note: Products sold prior to the separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. on November 1, 2015 may have a product name and model number that differ from current models.

Release Summary:

The 2018.03.0 SPP Production release contains components supporting the ProLiant, Synergy and Apollo Gen9 and Gen10 server platforms and options.  SPP Release Notes, Server Support Guide, OS Support Guide, as well as other release documentation can be found here.

Download(s)

By downloading these products, you agree to the terms and conditions of the End User License Agreement(s) listed below. Refer to the documentation regarding using the image once downloaded to your environment.

NOTICE: Access to the SPP requires validation via the HPE Support Center. An active warranty or HPE support agreement is required to download the SPP. For more information, please view the SPP Warranty/Support Agreement Validation document; an HPE Passport login is required.

RECOMMENDATION: Before downloading, please complete the one-time association of a warranty or HPE Support Services to the user profile on the Contracts & Warranties page.



SPP Custom Download

Create an SPP Custom Download
Filter the SPP to create a customized download. Add SPP Supplements or reduce the download size by selecting pre-defined filter sets or choosing individual filter options.

SPP ISO
Supplements

This tab includes only significant Customer Advisories (CAs) that are known to exist within or be corrected by this release.

 

Hot Fixes
Resolved CAs
Open CAs
Known Limitations

Hot Fixes

Date CA Number Description Fixed SPP Version
8/29/2018 a00053954 HPE Solid State Drives and M.2 Drives - FIRMWARE UPGRADE REQUIRED - Potential False Failure Within the NAND on Certain SATA Solid State Drives or M.2 Drives Future Release
Associated Downloads for a00053954
8/21/2018 a00048321 (Revision) HPE Solid State Drives and M.2 Drives - FIRMWARE UPGRADE REQUIRED - Potential Data Integrity Issue on Certain SATA Solid State Drives or M.2 Drives After an Unexpected Power Loss 2018.06.0
Associated Downloads for a00048321
7/24/2018 a00052165 HPE Gen10 Smart Array Controllers - In Rare Instances, Controllers May Stop Responding and Display a Lockup Message During POST When Running Smart Array Firmware Prior to Version 1.60 Future Release
Associated Downloads for a00052165
5/8/2018 a00042449 (Revision) Fibre Channel and Fibre Channel Over Ethernet Host Bus Adapters - Unmapping LUNS From Storage Might Result in a Purple Diagnostic Screen on VMware ESXi 5.5, 6.0, or 6.5 2018.06.0
Associated Downloads for a00042449
5/7/2018 a00043875 (Revision) HPE Synergy 3820C 10/20 Gb Converged Network Adapter - Enabling SR-IOV (Single Root I/O Virtualization) May Cause the NIC Driver to Stop Responding 2018.06.0
Associated Downloads for a00043875
4/3/2018 a00042625 HPE ProLiant Servers - FIRMWARE UPGRADE REQUIRED for Certain HPE 7.2K (6TB/4TB/2TB) SAS and SATA Hard Disk Drives to Avoid Data Integrity Risk 2018.06.0
Associated Downloads for a00042625
3/30/2018 a00041102 (Revised) HPE Fibre Channel Host Bus Adapters - Task Hangs During Fibre Channel Storage Array Port/Node Resets When Using A QLogic-Based FC Adapter Driver Present In HPE Service Pack For ProLiant 2017.07.01 And Later 2018.06.0
Associated Downloads for a00041102
2/27/2018 a00029108 (Revision) HPE Virtual Connect 4.60 and 4.61 - Reboot/Reset/Power-Cycle of Blade(s) or VC Module(s) May Result in Loss of Stacking Link Between VC Modules, Latency in FCoE Traffic and Uplink May Not Form LACP Group, Causing a Network Outage 2018.06.0
Associated Downloads for a00029108

Resolved CAs

Date CA Number Description Fixed SPP Version
9/22/2018 a00039267 (Revision) HPE ProLiant, Moonshot and Synergy Servers - Side Channel Analysis Method Allows Improper Information Disclosure in Microprocessors (CVE-2017-5715, CVE-2017-5753, CVE-2017-5754) 2018.03.0
3/19/2018 a00020204 (Revision) HPE Network Adapters - HPE QLogic NX2 Online Firmware Upgrade Utility Requires The HPE QLogic NX2 10/20 GbE Multifunction Driver For Windows Server Version 7.13.113.0 (Or Later) To Prevent a Firmware Upgrade Failure 2018.03.0
3/1/2018 a00041830 HPE ProLiant and Apollo Servers - FIRMWARE UPGRADE REQUIRED For Certain 6G SATA SSD Models 2018.03.0
2/9/2018 a00041476 HPE ProLiant DL360 Gen10 and HPE ProLiant DL380 Gen10 Servers - Server Cannot Be Configured to Use NPAR When Utilizing an HPE FlexFabric 536FLR-T Adapter 2018.03.0
1/24/2018 a00022398 (Revision) HPE Smart Array - HPE Gen10 Servers May Reboot Unexpectedly When Performing a Logical Drive Stripe Size Migration With a High Write Cache Ratio on Smart Array Controllers 2018.03.0
1/13/2018 a00039777 ProLiant and Apollo Servers -FIRMWARE UPGRADE REQUIRED for Certain HPE 10K (1.8TB/1.2TB/900GB/600GB/300GB) and 15K (600GB/450GB/300GB) SAS Hard Drives to Avoid Data Integrity Risk 2018.03.0
12/1/2017 a00036780 Linux - Intermittent Server Unresponsiveness May Occur on HPE Systems Running Linux with Emulex or Qlogic Fibre Channel Controllers When Running the hp-snmp-agents Along With the Associated Fibre Channel Enablement Kit 2018.03.0
11/20/2017 a00016605 HPE ProLiant And Apollo Servers - FIRMWARE UPGRADE REQUIRED for Certain HPE Hard Disk Drives to Avoid Data Integrity Risk 2018.03.0
10/31/2017 a00029847 HPE Synergy - Synergy Dual Domain SAS Configurations in a VMware vSAN 6.x Environment May Encounter Rebuild or Resync Issues During or After a Failure 2018.03.0
10/16/2017 a00027721 HPE Solid State Drives and M.2 Drives - FIRMWARE UPGRADE REQUIRED - Potential Data Integrity Issue on Certain SATA Solid State Drives or M.2 Drives After an Extended Period of System Inactivity or Low-Power State Condition 2018.03.0
9/19/2017 c05178933 (Revision) HPE Smart Array Controllers - VMware ESXi Storage Support Configuration With HPE Smart Array Controllers 2018.03.0
8/26/2017 a00023019 Linux - Files in Directories Under /var/spool/compaq/hpasm/registry/ Have Set Group ID Up On Execution (SGID) Bit Set and the Total Memory May Display "0MB" in System Management Homepage (SMH) on HPE Servers Running HPE SNMP Agents for Linux 2018.03.0
8/4/2017 a00021580 HPE ProLiant and Apollo Servers - FIRMWARE UPGRADE REQUIRED for Certain HPE 1.8TB Hard Disk Drives to Avoid Data Integrity Risk 2018.03.0

Open CAs

Date CA Number Description Fixed SPP Version
8/29/2018 a00053954 HPE Solid State Drives and M.2 Drives - FIRMWARE UPGRADE REQUIRED - Potential False Failure Within the NAND on Certain SATA Solid State Drives or M.2 Drives Future Release
8/21/2018 a00048321 (Revision) HPE Solid State Drives and M.2 Drives - FIRMWARE UPGRADE REQUIRED - Potential Data Integrity Issue on Certain SATA Solid State Drives or M.2 Drives After an Unexpected Power Loss 2018.06.0
7/24/2018 a00052165 HPE Gen10 Smart Array Controllers - In Rare Instances, Controllers May Stop Responding and Display a Lockup Message During POST When Running Smart Array Firmware Prior to Version 1.60 Future Release
7/2/2018 a00050603 HPE Smart Array - HPE Smart Array S100i SR Gen10 SW RAID May Be Lost Following a System Reboot on HPE ProLiant Gen10 ML/DL Platforms 2018.06.0
5/23/2018 a00044907 HPE ProLiant and Apollo Servers- FIRMWARE UPGRADE REQUIRED for Certain HPE 7.2K (8TB/6TB) SATA Hard Drives to Avoid Data Integrity Risk 2018.06.0
5/8/2018 a00042449 (Revision) Fibre Channel and Fibre Channel Over Ethernet Host Bus Adapters - Unmapping LUNS From Storage Might Result in a Purple Diagnostic Screen on VMware ESXi 5.5, 6.0, or 6.5 2018.06.0
5/7/2018 a00043875 (Revision) HPE Synergy 3820C 10/20 Gb Converged Network Adapter - Enabling SR-IOV (Single Root I/O Virtualization) May Cause the NIC Driver to Stop Responding 2018.06.0
4/3/2018 a00042625 HPE ProLiant Servers - FIRMWARE UPGRADE REQUIRED for Certain HPE 7.2K (6TB/4TB/2TB) SAS and SATA Hard Disk Drives to Avoid Data Integrity Risk 2018.06.0
3/30/2018 a00041102 (Revised) HPE Fibre Channel Host Bus Adapters - Task Hangs During Fibre Channel Storage Array Port/Node Resets When Using A QLogic-Based FC Adapter Driver Present In HPE Service Pack For ProLiant 2017.07.01 And Later 2018.06.0
2/27/2018 a00029108 (Revision) HPE Virtual Connect 4.60 and 4.61 - Reboot/Reset/Power-Cycle of Blade(s) or VC Module(s) May Result in Loss of Stacking Link Between VC Modules, Latency in FCoE Traffic and Uplink May Not Form LACP Group, Causing a Network Outage 2018.06.0
9/4/2018 a00055492 (Revision) HPE ProLiant Gen8-Series or HPE ProLiant Gen9-Series Server - Quick Test: Short Background Self Test Erroneously Fails at 100 Percent in HP Insight Diagnostics Future Release
2/13/2018 a00041652 Linux - HPE Mellanox InfiniBand Online Firmware Upgrade Utility for Linux Does Not Update the Firmware on Certain Network Adapters When the HPE Server is Booted in “Secure Boot” Mode Future Release
11/8/2017 a00035483 HPE ProLiant Gen10 Servers - A Blue Screen of Death( BSOD) May Occur After A NIC Firmware Upgrade On ProLiant Gen10 Servers Running Microsoft Windows Server 2012 R2 or Microsoft Windows Server 2016, And Configured With Certain Network Adapters Future Release
7/25/2017 a00020244 HPE Network Adapters - HPE Firmware Update Components For Intel Network Adapters May Fail With Certain 1Gb Network Adapters Future Release
7/24/2017 a00020209 HPE Network Adapters - HPE ProLiant Servers Configured With An HPE Ethernet 10/25Gb 2-port 640SFP28 Adapter And Running a Linux Operating System May Display "Device's Health Compromised - Reached Miss Count " Errors Future Release
7/12/2017 c05336964 (Revision) HPE Network Adapters - HPE Intel AHS Agent rpm (hp-ocsbbd) Deployment Fails With "Update Returned Error" Future Release
6/28/2017 a00018433 HPE OneView - Updates from HPE Service Pack for ProLiant (SPP) Or Firmware Bundle(s) into OneView May Fail to Load Future Release
5/12/2017 a00009527 HPE Integrated Lights-Out 4 (iLO 4) - Registering iLO 4 with HPE Insight Online Direct Connect May Not Complete and Display "No Server Certificate" Future Release

Expand below for information regarding SPP Documentation, SPP Update Compatibility, and Associated Web Pages and Documents.

 
SPP Documentation
SPP Update Compatibility
Associated Web Pages and Documents

Post-Production SPP

What is a Post-Production SPP and why is HPE separating the SPP into a production and generation specific Post-Production SPPs?

See Reducing Server Updates.

Which SPP should I use?
Server Generation Classification SPP to Use
Gen10 and Gen9 Production Latest Version
Gen8 Post-Production Gen8 Post-Production
G7 Post-Production G7 Post-Production
G6 and Older Post-Production Use the last SPP that contained the drivers and firmware for your server model(s).
What is the support life for the Gen8 and G7 Post-Production SPP?
Post-Production SPP Support Life
Gen8 Ends when HPE no longer supports the Gen8 server models
G7 End when HPE no longer supports the G7 server models
Will HPE release any future component updates for the Gen8 and G7 servers?

Yes, Gen8 and G7 component updates will be released as “Hot Fixes” (against the Gen8 and G7 Post-Production SPPs) to address security vulnerabilities and fix issues (on an as needed basis).

How will I know if a “Hot Fix” has been released against the Gen8 or G7 Post-Production SPP?
Post-Production SPP Where will future Hot Fixes be listed?
Gen8 Gen8 page - "Hot Fixes & Advisories" tab
G7 G7 page - "Hot Fixes & Advisories" tab
Can I download the Gen8 or G7 Post-Production SPPs with all of the “Hot Fixes” already included?

Yes, by downloading the “Full SPP” from the SPP Custom Download.

How do I download the Gen8 and G7 Post-Production SPPs?

The preferred mechanism for downloading production and Post-Production SPPs is the SPP Custom Download. The Post-Production SPPs are also available for download from the SPP Download Page and HPE Support Center.



SPP Custom Download

What do I need to know about creating a bootable ISO for offline use?

When booting the SPP for offline installs, only Linux firmware will be installed. The recommended filter settings for creating a bootable ISO for offline use are

  • Component Types - Firmware
  • Operating Systems - All versions of RHEL and SLES
All other filter settings may be used to include additional components to the iso for later use in online mode.

Does the Custom Download check for component installation dependencies?

No. Prior to using SPP Custom Download, please check component information to ensure dependencies are met BEFORE customizing the download. Please note, SUM does dependency checking during the installation phase. If dependencies are not met, SUM will notify that there are missing dependencies at installation time.

How do I download from the SPP Custom Download page?
  • Click on SPP Custom Download link
  • Select the appropriate SPP
  • Hover over the pre-built or Base SPP tile
  • Click on the Download icon at the bottom right to start download
  • If the browsers offers to save or open, select save
How do I create my own download?
  • Click on SPP Custom Download link
  • Select the appropriate SPP
  • Click on the "Create a new bundle" tile (plus sign tile)
  • Complete the "Configure Your Bundle" step with the applicable information of your choice and press "Next: Select Filters" button
  • Select filters as needed (no selection in any given category means everything in that category will be included)
  • Click the "Build" button
  • Preview selected components and click "Submit Build" button
  • Upon submission the build request is queued and will be processed as soon as possible
  • Build completion is indicated on the new tile or through email notification, if selected
How does a filter work?

SPP Custom Download presents a list of the most common keywords listed by the components in the system.

  • Choosing not to filter the results based on a category means that no restrictions are made for that category (e.g. no choices in the “Operating Systems” category means that all OSes will be included
  • In some cases, components fail to specify keywords in a section and then only match if the section is unfiltered.
  • In a section “no selection” MEANS “no filter”

Can I do offline installs with my customized download?

Yes. For best offline results, select all Linux operating systems.

My offline install shows no applicable components. What happened?

Linux was not included in the created download. The offline environment is Linux based and therefore requires Linux components.

How do I get SPP Custom Download?

There is nothing to download. SPP Custom Download is an online service for filtering and downloading the SPP.

What output formats are available?

SPP Custom Download can produce .zip and .iso formatted files.

Are the .iso files bootable?

SPP Custom Download offers the option to include a boot environment or to make a smaller package by excluding the boot environment.

Are SPP Custom Download generated payloads compatible with SUM?

Yes. SPP Custom Download generated deliverables are generated with the SUM custom baseline engine.

Does SPP Custom Download replace SUM Custom Baseline?

No. SPP Custom Download offers a way for the user to filter the SPP before downloading. SPP Custom Download also is restricted to only offer combinations based on a single SPP and its supplements in order to retain the "tested together" results.

Why are filter choices available that don't belong to the SPP that I selected?

Filter options shows the combination of filters appropriate for the set of SPPs currently carried on the SPP Custom Download service. Doing this allows a customer to create a set of filters that they can save and later re-use on several different SPP versions.



General

How do I find the latest SPP for an old OS/hypervisor version (e.g. Windows 2008) whose components are no longer on the SPP?

Use the new SPP OS Guide

What is the difference between SPP Online and SPP Offline Mode?
  • Online mode - Runs on a Windows® or Linux hosted operating system
  • Offline mode - Server boots to the SPP ISO (Bootable ISO only)
    Offline Automatic mode - Firmware components update without interaction
    Offline Interactive mode - Onscreen instructions guide the user to update firmware components
How does SPP relate to Smart Update?

Smart Update, https://www.hpe.com/info/smartupdate, is the umbrella technology that encompasses several products, including both SUM and the SPP. The Smart Update website serves as a “one-stop shop” portal for SUM and the SPP, as well as other products.

What is the difference between SPP and SUM?

The SPP is a delivery mechanism for the firmware and software components for ProLiant servers, options, and the HPE BladeSystem infrastructure, including enclosure components. SUM is the deployment tool used to plan, schedule, and deploy the components delivered with the SPP.

What determines when an SPP is released?

SPP releases are driven by major ProLiant server releases, which occur several times a year. Although driven by the server releases, an SPP may not be released with every ProLiant server release. An SPP may also be released outside of a server release, so exceptions occur to the SPP’s delivery cycle alignment with major ProLiant server releases.

Last revised: Tuesday, September 25, 2018