Insight Remote Support (RS) is a software solution that enables reactive and proactive remote support to improve the availability of supported servers, storage systems, and other devices in your data center. The following support matrix lists the devices supported by Insight RS. Select a Product Category and a Product Subcategory to see the devices supported by Insight Remote Support.

For more information about Insight Remote Support, see www.hpe.com/services/getconnected.

For Insight Remote Support documentation, see www.hpe.com/info/insightremotesupport/docs.

Product Category

Product Subcategory

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HPE ProLiant Gen10 servers

Because Insight RS monitors ProLiant Gen10 servers through the iLO 5, Insight RS supports any operating system that is also supported on the hardware. However, if you want Insight RS to gather operating system information you must install Agentless Management Service (AMS) on the ProLiant Gen10 server for that particular operating system.

For a detailed list of supported operating systems on ProLiant servers, see www.hpe.com/info/ossupport.

The following HPE ProLiant Gen10 servers are supported:

Supported HPE ProLiant Gen10 servers
ProLiant series Server model
HPE ProLiant ML servers
  • HPE ProLiant ML30 Gen10
  • HPE ProLiant ML110 Gen10 Servers
  • HPE ProLiant ML350 Gen10 Servers

HPE ProLiant DL servers

  • HPE ProLiant DL20 Gen10
  • HPE ProLiant DL325 AMD Gen10
  • HPE ProLiant DL360 Gen10 servers
  • HPE ProLiant DL380 Gen10 servers
  • HPE ProLiant DL388 Gen10 servers
  • HPE ProLiant DL560 Gen10 servers
  • HPE ProLiant DL580 Gen10 Servers

HPE ProLiant BL servers

  • HPE ProLiant BL460c Gen10 servers

HPE ProLiant XL servers

HPE Apollo 2000 systems:1

  • HPE ProLiant XL170r Gen10 Servers
  • HPE ProLiant XL190r Gen10 Servers

HPE Apollo 4000 systems:1

  • HPE ProLiant XL450 Gen10 Servers

HPE Apollo 6000 systems:1

  • HPE ProLiant XL230k Gen10 servers
  • HPE ProLiant XL270d Gen10 servers
  • HPE ProLiant XL2x260w Gen10 servers

1Insight RS does not support monitoring of these Apollo chassis. Insight RS supports monitoring of the servers within the chassis.

HPE ProLiant Gen8 and Gen9 servers

The minimum supported iLO 4 firmware version to register Insight Remote Support through the iLO 4 is:

  • For HPE ProLiant Gen8 servers: Version 1.10 or later is required.
  • For HPE ProLiant Gen9 servers: Version 2.00 or later is required.

Important: To address third-party software vulnerabilities, HPE recommends using iLO 4 2.03 or later. To access the iLO 4 2.03 or later web interface, you must enable TLS in your browser. TLS is the successor to Secure Sockets Layer (SSL).

You can download the latest firmware from the HPE Support Center: www.hpe.com/support/ilo4.

Note: When connecting to a ProLiant Gen8 or later server through the iLO, the iLO will maintain a connection to Insight RS even when the operating system of the server has changed or after an update to the iLO firmware.

HPE ProLiant Gen8 and Gen9 servers can be configured for Insight Remote Support using one of the following three methods:

Important: Only one configuration method should be selected; attempting to configure more than one will result in an unsupported configuration. For instructions on how to configure Insight Remote Support for HPE ProLiant servers, please see the HPE Insight Remote Support Monitored Devices Configuration Guide at www.hpe.com/info/insightremotesupport/docs.

  1. Register with an Insight Remote Support Hosting Device through the HPE ProLiant iLO 4 or Intelligent Provisioning interface.
  2. Discover the HPE ProLiant server iLO 4 directly from the Insight RS Console.

  3. Install the appropriate diagnostic agents and then discover the HPE ProLiant server itself (not the iLO 4) from the Insight RS Console.

    This requires the installation and configuration of the appropriate HPE Insight Management (IM) Agents or HPE Insight Management WBEM Providers on these servers. HPE recommends installing HPE Service Pack for ProLiant (SPP) 2012.06.0 (B) or higher. For details see www.hpe.com/servers/spp.

    Important: If you use SNMP Agents or WBEM Providers you must still add RIBCL protocol credentials in the Insight RS Console; RIBCL is required for AHS Collections and for Insight RS to monitor the server.

If your device is connected through the iLO, Insight RS will detect if the iLO is registered with another remote support application (HPE OneView, direct connect to Insight Online, or another Insight RS host). If Insight RS detects the iLO registered to another remote support application, it will disable the server and not perform a RIBCL, WMI, WBEM or SNMP subscription. If you are using Agents/Providers and your iLO is not visible, check to ensure the iLO is not registered to a different remote support application.

Tip: You can use RIBCL XML scripts to register a group of servers. For more information, see the iLO 4 Scripting and Command Line Guide at www.hpe.com/info/ilo/docs. You can also download sample scripts for Windows and Linux.

Important: Ensure that the Agentless Management Service (AMS) is enabled, the operating system is running and the Remote Insight Board Common Language Protocol (RIBCL) credentials for the device are entered in the Insight RS Console before registering with Insight Remote Support.

For more information on using the Agentless Management Service compared to operating system agents, see the document HPE Agentless Management and the transition from OS-based agents at h20195.www2.hpe.com/V2/getpdf.aspx/4AA6-6053ENW.pdf.

For more information on iLO 4 and Agentless Management Service (AMS), see the HPE iLO 4 User Guide available at www.hpe.com/info/ilo/docs.

Important: If you want to monitor attached devices you need to install the HPE Service Pack for ProLiant as detailed in the ProLiant server section that corresponds to the operating system below. RIBCL credentials are required for all HPE ProLiant Gen8 and Gen9 servers regardless if the embedded capabilities or the diagnostic agent are used.

Important: When setting up the iLO 4, it is important to set the time zone. If the time zone is not set, events sent to Insight Remote Support are displayed with a GMT offset. In iLO 4, browse to AdministrationNetworkSNTP Settings to set the correct time zone.

Note: Insight RS supports iLO Shared Network Port and NIC Teaming. NIC Teaming support requires iLO 4 firmware version 1.40 or greater.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Note: Insight RS supports Network Functions Virtualization (NFV) hardware infrastructure monitoring.

The following HPE ProLiant Gen8 and Gen9 servers are supported:

Supported HPE ProLiant Gen8 and Gen9 servers
ProLiant series Server model

HPE ProLiant MicroServer

  • HPE ProLiant MicroServer Gen8

HPE ProLiant ML servers

  • HPE ProLiant ML10 v2 servers
  • HPE ProLiant ML30 Gen9 Server
  • HPE ProLiant ML110 Gen9 servers
  • HPE ProLiant ML150 Gen9 servers
  • HPE ProLiant ML350 Gen9 servers
  • HPE ProLiant ML310e Gen8 servers
  • HPE ProLiant ML310e Gen8 v2 server
  • HPE ProLiant ML350p Gen8 servers
  • HPE ProLiant ML350e Gen8 servers1

HPE ProLiant DL servers

  • HPE ProLiant DL20 Gen9 Server
  • HPE ProLiant DL60 Gen9 servers
  • HPE ProLiant DL80 Gen9 servers
  • HPE ProLiant DL120 Gen9 servers
  • HPE ProLiant DL160 Gen9 servers
  • HPE ProLiant DL180 Gen9 servers
  • HPE ProLiant DL360 Gen9 servers
  • HPE ProLiant DL380 Gen9 servers
  • HPE ProLiant DL580 Gen9 servers
  • HPE ProLiant DL160 Gen8 servers
  • HPE ProLiant DL320e Gen8 servers
  • HPE ProLiant DL320e Gen8 v2 servers
  • HPE ProLiant DL360e Gen8 servers1
  • HPE ProLiant DL360p Gen8 servers
  • HPE ProLiant DL380e Gen8 servers1
  • HPE ProLiant DL380p Gen8 servers
  • HPE ProLiant DL385p Gen8 servers
  • HPE ProLiant DL385 Gen8 servers
  • HPE ProLiant DL560 Gen8 servers1
  • HPE ProLiant DL580 Gen8 servers

HPE ProLiant BL servers

  • HPE ProLiant BL460c Gen9 servers
  • HPE ProLiant BL420c Gen8 servers1
  • HPE ProLiant BL460c Gen8 servers
  • HPE ProLiant BL465c Gen8 servers
  • HPE ProLiant BL660c Gen8 servers1

HPE ProLiant SL servers

  • HPE ProLiant SL140s Gen8 servers
  • HPE ProLiant SL230s Gen8 servers
  • HPE ProLiant SL250s Gen8 servers
  • HPE ProLiant SL270s Gen8 servers
  • HPE ProLiant SL4540 Gen8 server
  • HPE ProLiant SL2500 Scalable System
  • HPE ProLiant t2500 Gen8 Chassis
  • HPE ProLiant SL210t Gen8 servers

HPE ProLiant XL servers

HPE Apollo 2000 systems:2

  • HPE ProLiant XL170r Gen9 servers
  • HPE ProLiant XL190r Gen9 servers

HPE Apollo 4000 systems:2

  • HPE ProLiant XL450 Gen9 servers

HPE Apollo 4200 Gen9 servers

HPE Apollo 6000 systems:2

  • HPE ProLiant XL220a Gen8 v2 servers
  • HPE ProLiant XL230a Gen9 servers
  • HPE ProLiant XL250a GPU Gen9 server

    Note: Insight RS supports the Core Server, but does not support the GPU itself.

  • HPE ProLiant XL260a Gen9 server
  • HPE ProLiant XL270d Gen9 servers

HPE Apollo 8000 systems:2

  • HPE ProLiant XL730f Gen9 servers
  • HPE ProLiant XL740f Gen9 servers
  • HPE ProLiant XL750f Gen9 servers

HPE ProLiant Thin Micro servers

  • HPE Proliant TM200 servers

HPE ProLiant workstation blades

  • HPE ProLiant WS460c Gen9 servers
  • HPE ProLiant WS460c Gen9 Exp servers
  • HPE ProLiant WS460c Gen8 Workstation Blades

1Insight RS offers enhanced support for Intel XEON E5 V2 processor upgrades to these ProLiant Gen8 models.

2Insight RS does not support monitoring of these Apollo chassis. Insight RS supports monitoring of the servers within the chassis.

On the proceeding ProLiant Gen8 and Gen9 servers, the following operating systems are supported, providing they are also supported by the ProLiant Gen8 and Gen9 server model.

For a detailed list of supported operating systems on ProLiant servers, see www.hpe.com/info/ossupport.

Microsoft Windows support

For a detailed list of supported Windows operating system versions supported by ProLiant servers, see the following support page at: www.hpe.com/servers/wincert.

Important: If you do not want to monitor your ProLiant server through the iLO 4, install the appropriate diagnostic agents/providers and then discover the ProLiant server itself (not the iLO 4) from the Insight RS Console. In addition to the required protocols listed in the ProLiant servers section, you must also configure the RIBCL protocol in the Insight RS Console.

Supported Microsoft Windows operating systems and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Microsoft Windows Server 2016

  • Standard Edition
  • Datacenter Edition

RIBCL

RIBCL

RIBCL

 

Microsoft Windows Server 2012 R2

  • Standard Edition
  • Datacenter Edition

RIBCL

RIBCL

RIBCL

 

Microsoft Windows Storage Server 2012 R21

  • Standard Edition

RIBCL

RIBCL

RIBCL

 

Microsoft Windows Server 2012

  • Foundation Edition
  • Standard Edition
  • Datacenter Edition

RIBCL

RIBCL

RIBCL

 

Microsoft Windows Storage Server 20121

  • Standard Edition

RIBCL

RIBCL

RIBCL

 

Microsoft Windows Server 2008 (x86 and x64) SP2 and R2 w/ SP12

  • Standard Edition
  • Enterprise Edition
  • Web Server

RIBCL

RIBCL

RIBCL

 

1Windows Storage Server is only supplied and supported when part of an HPE Storage Server.

2ProLiant Gen9 servers only support Windows 2008 R2.

Linux support

For a detailed list of Linux operating system versions supported by ProLiant servers, see the following support page at: www.hpe.com/servers/rhelcert and www.hpe.com/servers/slescert.

Important: If you do not want to monitor your ProLiant server through the iLO 4, install the appropriate diagnostic agents/providers and then discover the ProLiant server itself (not the iLO 4) from the Insight RS Console. In addition to the required protocols listed in the ProLiant servers section, you must also configure the RIBCL protocol in the Insight RS Console.

Supported Linux operating systems and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Red Hat Enterprise Linux (AMD64, EM64T, x86)

  • 7.x
  • 6.x1
  • 5.7

RIBCL

RIBCL

RIBCL

 

SUSE Linux Enterprise Server (AMD64, EM64T, x86) including Service Packs

  • 12
  • 112
  • 10 SP4

RIBCL

RIBCL

RIBCL

 
Canonical Ubuntu 12.043

RIBCL

RIBCL

RIBCL

 

CentOS4

Note: Insight RS also supports Agents on CentOS versions 6.8 and 7.2 for the following servers:

  • HPE Proliant ML350 Gen9

  • HPE Proliant DL380 Gen9

  • HPE Proliant BL460c Gen9

  • HPE Proliant XL170r Gen9

  • HPE Proliant XL190r Gen9

  • HPE Proliant XL220a Gen8 v2

  • HPE Proliant XL230a Gen9

  • HPE Proliant XL250a Gen9

  • HPE Proliant XL450 Gen9

  • HPE Proliant XL730f Gen9

RIBCL

RIBCL

RIBCL

 

1There are kdump issues with Red Hat Enterprise Linux 6.1 which is fixed in version 6.2. Refer to the following Red Hat Knowledge Base article for more details.

2Installation of SUSE Linux Enterprise Server 11 SP1 does not recognize the chipset on HPE ProLiant Gen8-Series servers using the kISO for installation. Refer to the Customer Advisory for more details. SUSE Linux Enterprise Server for SAP Applications is based on the latest proven version of SUSE Linux Enterprise Server 11 Service Pack 2 and inherits all software and hardware certifications.

3The Canonical Ubuntu operating system is supported for HPE ProLiant servers when using the iLO 4 connectivity with or without the appropriate Agentless Management Service (AMS) installed. For a detailed list of supported Canonical Ubuntu operating system versions, see www.hpe.com/servers/ubuntucert.

4The CentOS operating system is supported for HPE ProLiant servers when using the iLO 4 connectivity with or without the appropriate Agentless Management Service (AMS) installed. For a detailed list of supported CentOS operating system versions, see www.hpe.com/servers/centoscert.

VMware ESX and ESXi support

For a detailed list of VMware ESX and ESXi operating system versions supported by ProLiant servers, see the following support page at: www.hpe.com/servers/vmwarecert.

Important: If you do not want to monitor your ProLiant server through the iLO 4, install the appropriate diagnostic agents/providers and then discover the ProLiant server itself (not the iLO 4) from the Insight RS Console. In addition to the required protocols listed in the ProLiant servers section, you must also configure the RIBCL protocol in the Insight RS Console.

Supported VMware ESXi and ESX Server versions and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

VMware ESXi

  • 6.0 including Update versions
  • 6.5 including Update versions

RIBCL

RIBCL

RIBCL

 

VMware vSphere ESXi Server

  • 5.5 including Update versions
  • 5.1 including Update versions

RIBCL

RIBCL

RIBCL

 

VMware ESXi Server

  • 5.0 including Update versions
  • 4.1 including Update versions1

RIBCL

RIBCL

RIBCL

 

VMware ESX

  • 4.1 Server including Update versions1

RIBCL

RIBCL

RIBCL

 

1VMware ESX and ESXi 4.1 U2 support is limited to monitoring via the embedded capabilities in the HPE iL0 4; agent support is currently not available.

HPE Edgeline systems

HPE ProLiant server cartridges for the HPE Edgeline EL1000 and EL4000 enclosures can be monitored by Insight RS through the iLO 4.

Because Insight RS monitors Edgeline ProLiant servers through the iLO 4, Insight RS supports any operating system that is also supported on the hardware. However, if you want Insight RS to gather operating system information you must install Agentless Management Service (AMS) on the ProLiant server for that particular operating system.

For a detailed list of supported operating systems on ProLiant servers, see www.hpe.com/info/ossupport.

Note: Edgeline systems require iLO firmware version iLO 2.52.

The following HPE ProLiant server cartridges are supported:

Supported HPE ProLiant server cartridges
ProLiant series Server model
HPE ProLiant servers
  • HPE ProLiant m510 server cartridges
  • HPE ProLiant m710 server cartridges

HPE ProLiant G7 and earlier servers

The following HPE ProLiant servers and their attached devices including MSA storage are supported when HPE Insight Management (IM) Agents revision 7.1 or higher or HPE Insight Management WBEM Providers revision 2.3.0.0 or higher are installed on these servers. It is strongly recommended that you upgrade to the latest SNMP Agent and WBEM Provider versions as some models are only supported with a later version.

Note: Not all ProLiant models are supported by the WBEM (WMI) providers. Refer to the provider supported product list to determine whether your model is supported; if it is not, use SNMP. The Service Pack for ProLiant (SPP) is a software bundle that includes drivers, utilities, and management agents for ProLiant device(s). The most current version is also available at: www.hpe.com/info/SPP/download. See the Service Pack for ProLiant Server Support Guide at www.hpe.com/info/spp/docs for specific server and management agent support.

Important: HPE only provides limited remote support for customers using HPE ProLiant servers prior to generation 4. As with standard support, Insight Remote Support version 7.x will attempt to discover these products as remotely monitored HPE products and send information about failure events to HPE. However, if there are issues with the operation of the remote monitoring features of Insight Remote Support version 7.x for these specific products, including the remote discovery or the reporting of failure events to HPE, then HPE will resolve such issues in a commercially reasonable manner but without guarantee of an immediate response or a resolution. If a failure event is successfully received at HPE, it is managed according to the support level agreement.

Important: HPE ProLiant 1x5 series servers are not supported as they do not have any supported diagnostic agent.

Note: Insight RS supports iLO Shared Network Port and NIC Teaming. NIC Teaming support requires iLO 3 firmware version 1.70 or greater.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE ProLiant servers are supported with HPE SNMP Agent or HPE WBEM Provider support:

Supported HPE ProLiant servers

ProLiant series

Server model

HPE ProLiant BL servers1

HPE ProLiant BL Server Blades (p-class, c-class)

HPE ProLiant DL servers

HPE ProLiant DL 1002, 300, 500, 700 and 900 Series servers

HPE ProLiant ML servers

HPE ProLiant ML 1002, 300 and 500 Series servers

HPE ProLiant SL servers

HPE ProLiant SL Scalable Systems

HPE ProLiant Multi Node servers

HPE ProLiant 1000-series Multi Node servers

HPE ProLiant workstation blades3

HPE ProLiant Workstation Blades

1Supported ProLiant BladeSystem servers are monitored independent of the c-Class Enclosure in which they are installed. ProLiant BladeSystem servers can be configured using the instructions for ProLiant servers.

2HPE ProLiant 100 G6/G7 series server support requires HPE Insight Management v8.22 or higher for SNMP protocols or HPE Insight Management WBEM Providers v2.4 or higher. HPE Insight Management WBEM Providers are available for download from www.hpe.com/info/insight-wbem.

3HPE ProLiant WS460c Workstation Blade support requires HPE Insight Management Agents for Windows Server 2003/2008 v8.3 or higher, which is available for download from www.hpe.com/info/insightmanagement.

On the preceding ProLiant servers, the following operating systems are supported, providing they are also supported by the ProLiant server model.

For a detailed list of supported operating systems on ProLiant servers, see www.hpe.com/info/ossupport.

Microsoft Windows support

For a detailed list of supported Windows operating system versions supported by ProLiant servers, see the following support page at: www.hpe.com/servers/wincert.

Important: Support for Windows 2008, Windows 2008 R2, Windows 2012 and Windows 2012 R2 is limited to the full server version only and is not available for the core version as much of the required functionality is unavailable for these versions.

You must install the HPE Service Pack for ProLiant and all providers that ship with it. You can choose to use either SNMP or WMI, however to gather SAN Collections for a ProLiant Windows server, you must use WMI. HPE recommends installing the most recent version of HPE Service Pack for ProLiant available for your device.

Supported Microsoft Windows operating systems and required protocols

Microsoft Windows operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Microsoft Windows Server 2012 R2

  • Standard Edition
  • Datacenter Edition

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Storage Server 2012 R21

  • Standard Edition

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Server 2012

  • Standard Edition
  • Datacenter Edition

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Storage Server 20121

  • Standard Edition

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Server 2008 R2 including Service Pack 1

  • Standard Edition
  • Enterprise Edition
  • Datacenter Edition

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Server 2008

  • Standard for x64
  • Enterprise for x64
  • Datacenter for x64
  • Standard 32-Bit
  • Enterprise 32-Bit
  • Datacenter 32-Bit

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Small Business Server 2008

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Web Server 2008

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Storage Server 20081

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Server 2003 R2

  • Standard Edition
  • Enterprise Edition
  • Standard x64 Edition
  • Enterprise x64 Edition
  • Datacenter x64 Edition

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Small Business Server 2003 R2

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Server 2003

  • Standard Edition
  • Enterprise Edition
  • Datacenter Edition
  • Standard x64 Edition
  • Enterprise x64 Edition
  • Web Edition

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Storage Server 20031

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

Microsoft Windows Small Business Server 2003

SNMP

or

WMI

SNMP

or

WMI

SNMP

or

WMI

WMI

1 Windows Storage Server is only supplied and supported when part of an HPE Storage Server.

Linux support

For a detailed list of Linux operating system versions supported by ProLiant servers, see the following support page at: www.hpe.com/servers/rhelcert and www.hpe.com/servers/slescert.

Important: SUSE Linux Enterprise Server for SAP Applications is based on the latest proven version of SUSE Linux Enterprise Server 11 Service Pack 2 and inherits all software and hardware certifications.

You must install the HPE Service Pack for ProLiant and all providers that ship with it.

Supported Linux operating systems and required protocols for ProLiant servers
Linux operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Red Hat Enterprise Linux (AMD64, EM64T, x86)

  • 7.x
  • 6.x
  • 5.x
  • 4.x

SNMP

SNMP

SNMP

Telnet

or

SSH

SUSE Linux Enterprise Server (AMD64, EM64T, x86)

  • 12
  • 11
  • 10
  • 9

SNMP

SNMP

SNMP

Telnet

or

SSH

VMware ESX and ESXi support

For a detailed list of VMware ESX and ESXi operating system versions supported by ProLiant servers, see the following support page at: www.hpe.com/servers/vmwarecert.

Important: VMware ESXi Stateless reboot mode is supported. If VMware ESXi stateless reboot mode is used, then monitoring subscriptions are not retained and although the Hosting Device will recover, it may take up to one day during which the server will not be monitored. Refer to the Online Help for how to manually refresh subscriptions to make sure your devices are monitored after a stateless reboot.

Important: VMware ESXi Lockdown Mode is supported. Insight RS supports ESXi hosts in lockdown mode when they are managed by vCenter in a cluster configuration. Standalone ESXi hosts managed by vCenter are not supported.

Supported VMware ESXi and ESX Server versions and required protocols

VMware version

Discovery

Monitoring

Basic Collections

SAN Collections

VMware ESXi 6.0

WBEM

WBEM

WBEM

WBEM

VMware vSphere ESXi Server

  • 5.5 including Update versions
  • 5.1 including Update versions

WBEM

WBEM

WBEM

WBEM

VMware ESXi Server

  • 5.0 including Update versions
  • 4.1 including Update versions
  • 4.0 including Update versions

WBEM

WBEM

WBEM

WBEM

VMware ESX Server

  • 4.1 including Update versions
  • 4.0 including Update versions

SNMP

SNMP

SNMP

SSH

Citrix XenServer support

For a detailed list of Citrix XenServer operating system versions supported by ProLiant servers, see the following support page at: h17007.www1.hpe.com/us/en/enterprise/servers/supportmatrix/xenserver.aspx.

Supported Citrix XenServer versions and required protocols

Citrix XenServer version

Discovery

Monitoring

Basic Collections

SAN Collections

Citrix XenServer

  • 5.6
  • 5.5

SNMP

SNMP

SNMP

Telnet

or

SSH

Microsoft Hyper-V support

For a detailed list of Microsoft Hyper-V operating system versions supported by ProLiant servers, see the following support page at: www.hpe.com/servers/wincert.

Important: Support for Hyper-V is limited to the full server version only and is not available for the core version as much of the required software is unavailable for this version.

Supported Hyper-V Microsoft Windows Server operating systems and required protocols

Microsoft Hyper-V operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Microsoft Hyper-V Server 2012 R2

Microsoft Windows Server 2012 R2 using Hyper-V role

SNMP

or

WMI

SNMP

or

WMI

   

Microsoft Hyper-V Server 2012

Microsoft Windows Server 2012 using Hyper-V role

SNMP

or

WMI

SNMP

or

WMI

   

Microsoft Hyper-V Server 2008 R2

Microsoft Windows Server 2008 R2 using Hyper-V role

SNMP

or

WMI

SNMP

or

WMI

   

HPE Integrity servers

The following HPE Integrity servers are supported by Insight Remote Support 7.x.

Note: Insight RS supports HP-UX 11i v3 vPars v5 only. vPars v6 are not supported; Insight RS cannot entitle vPars v6 partitions because they do not have unique serial numbers and are not registered in the HPE entitlement system.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported HPE Integrity servers

Integrity series

Server model

HPE Integrity servers

  • HPE Integrity rx1600 / rx1620
  • HPE Integrity rx2600 / rx2620 / rx2660
  • HPE Integrity rx2800 i2 (Insight RS does not support VSI OpenVMS on this model)
  • HPE Integrity rx2800 i4 servers
  • HPE Integrity rx2800 i6 servers2
  • HPE Integrity rx3600
  • HPE Integrity rx4640
  • HPE Integrity rx5670
  • HPE Integrity rx6600
  • HPE Integrity rx7620 / rx7640
  • HPE Integrity rx8620 / rx8640
  • HPE Integrity Superdome SD-A, SD-B (HP-UX 11i v2, HP-UX 11i v3 operating system support only)

HPE Integrity BladeSystem servers1

  • HPE Integrity BL860c and BL870c, including Service Media Library Links for BL860c/BL870c callouts
  • HPE Integrity BL860c i2 server blades (Insight RS does not support VSI OpenVMS on this model)
  • HPE Integrity BL870c i2 server blades (Insight RS does not support VSI OpenVMS on this model)
  • HPE Integrity BL890c i2 server blades (Insight RS does not support VSI OpenVMS on this model)
  • HPE Integrity BL860c i4 server blades
  • HPE Integrity BL870c i4 server blades
  • HPE Integrity BL890c i4 server blades
  • HPE Integrity BL860c i6 server blades2
    HPE Integrity BL890c i6 server blades2

1Supported Integrity BladeSystem servers are monitored independent of the c-Class Enclosure in which they are installed. Integrity BladeSystem servers can be configured using the instructions for Integrity servers.

2Integrity i6 servers using HP-UX require the latest version of HP-UX 11.31 (B.11.31.1603).

On the preceding Integrity servers, the following operating systems are supported, providing they are also supported by the Integrity server model. Supported HPE Integrity servers notes specific operating systems supported by the Integrity server model that Insight RS does not support for that model.

HP-UX support

For HP-UX operating system support on HPE Integrity servers, see the HP-UX Support Matrix at www.hpe.com/info/hpuxservermatrix.

Install the proper WBEM providers on HP-UX. These generally are part of the feature set of HP-UX and will update through patches and software updates on the device as appropriate.

WBEM is implemented on HP-UX through System Fault Management (SFM). HPE recommends installing SFM through the WBEMMgmtBundle available at: www.hpe.com/info/swdepot/WBEMMgmtBundle. For required SFM prerequisites and configuration information, see the HPE Insight Remote Support Monitored Devices Configuration Guide. See the System Fault Management Release Notes for more details and additional SFM prerequisites at support.hpe.com/hpesc/public/home/documentHome?sp4ts.oid=4191583.

Supported HP-UX operating systems and required protocols for Integrity servers

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

HP-UX 11i v3

WBEM

WBEM

WBEM

Telnet

or

SSH

HP-UX 11i v2

Linux support

Note: nPars are not supported on Linux Integrity servers except on Integrity Superdome X servers.

Important: HPE strongly recommends installing the HPE Integrity Essentials Foundation Pack rather than installing the HPE Insight Management Agent or Insight Management WBEM Provider alone as it contains additional recommended component updates. For more details, visit www.hpe.com/us/en/servers/mission-critical.html.

Supported Linux operating systems and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Red Hat Enterprise Linux for Itanium-based Systems

  • 5
  • 4
  • 3

WBEM

WBEM

 

Telnet

or

SSH

SUSE Linux Enterprise Server for Itanium-based systems

  • 12
  • 11
  • 10
  • 9
  • 8

WBEM

WBEM

 

Telnet

or

SSH

Microsoft Windows support

HPE recommends installing the HPE Integrity Insight Management Agents (SNMP) or HPE Integrity WBEM Providers from the HPE Integrity Support Pack for Windows rather than installing the agents alone. For more information, visit www.hpe.com/us/en/servers/mission-critical.html.

Supported Microsoft Windows operating systems and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Microsoft Windows Server 2008 R2 including Service Pack 11

WMI

WMI

WMI

WMI

Microsoft Windows Server 2008 with SP1 or higher1

WMI

WMI

WMI

WMI

Microsoft Windows Server 2003

  • Datacenter Edition
  • Enterprise Edition

WMI

and

SNMP

WMI

and

SNMP

and

ELMC

WMI

and

SNMP

WMI

1Support for Windows 2008 and Windows 2008 R2 is limited to the full server version only and is not available for the core version as much of the required functionality is unavailable for this version.

OpenVMS support

For more information about OpenVMS hardware support chart, see the following support page at: h41379.www4.hpe.com/openvms/hw_supportchart.html.

Insight RS supports the following OpenVMS features:

  • Dynamic Processor Resilience is also supported through the configuration of the Dynamic Processor Resilience Adapter
  • CPU Indictment

Important: HPE OpenVMS 8.4 operating system support on the rx2800 i2 servers require the installation of VMS84I_UPDATE-V0500 or later. For more details, visit h41379.www4.hpe.com/openvms/products/wbem/wbem_index.html.

Important: HPE OpenVMS 8.4 operating system support on the BL8x0c i2 blade servers requires the installation of VMS84I_UPDATE-V0200 or later. For more details see h41379.www4.hpe.com/openvms/products/wbem/wbem_index.html.

Supported OpenVMS operating systems and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

HPE OpenVMS 8.3-1 or higher

WBEM or SNMP

ELMC

WBEM

Telnet or SSH

VSI OpenVMS 8.4-1H1 or higher

VSI OVMS TCP/IP stack (v10.5)

WBEM or SNMP

ELMC

WBEM

Telnet or SSH

1Insight RS only supports VSI OpenVMS on Integrity i4 and i6 servers and server blades.

HPE Superdome systems

The following HPE Superdome systems are supported by Insight Remote Support 7.x.

Supported HPE Superdome systems

Superdome model

HPE Superdome Flex systems

HPE Integrity Superdome X servers

  • HPE Integrity Superdome X Gen 8
  • HPE Integrity Superdome X Gen 9

HPE Integrity Superdome 2 servers

  • HPE Integrity Superdome 2, including i6 servers1

1Integrity i6 servers require the latest version of HP-UX 11.31 (B.11.31.1603).

Superdome Flex

Linux support

Supported Linux operating systems and required protocols for HPE Integrity Superdome Flex systems

HPE Integrity Superdome Flex

Discovery

Monitoring

Basic Collections

SAN Collections

SUSE Linux Enterprise Server 12 SP2, SP3, 15 ESA ESA ESA  
Red Hat Enterprise Linux 6.10, 7.4, 7.5 ESA ESA ESA  

VMware vSphere support

Supported VMware operating systems and required protocols for HPE Integrity Superdome Flex systems

HPE Integrity Superdome Flex

Discovery

Monitoring

Basic Collections

SAN Collections

VMWare vSphere 6.5 U1, 6.5 U2

ESA ESA ESA  

Integrity Superdome X

Linux support

Note: nPars are supported on Integrity Superdome X servers.

Important: HPE strongly recommends installing the HPE Integrity Essentials Foundation Pack rather than installing the HPE Insight Management Agent or Insight Management WBEM Provider alone as it contains additional recommended component updates. For more details, visit www.hpe.com/us/en/servers/mission-critical.html.

Supported Linux operating systems and required protocols for HPE Integrity Superdome X Gen8 and Gen9 servers

HPE Integrity Superdome X

Discovery

Monitoring

Basic Collections

SAN Collections

Onboard Administrator (OA)

WS-Man

WS-Man

WS-Man

 

SUSE Linux Enterprise Server 11, 11 SP3, 11 SP4, 12, 12 SP1, 12 SP2, 12 SP3 partitions1, 2

WS-Man WS-Man WS-Man  
Red Hat Enterprise Linux 6.5, 6.6, 6.7, 6.8, 6.9, 7.0, 7.1, 7.2, 7.3, 7.4 partitions1, 2 WS-Man WS-Man WS-Man  

1The Linux partition events are monitored through the OA using WS-Man. Collections on the partitions also use WS-Man, but Insight RS communicates directly with the partition.

2Insight RS requires RHEL and SLES provider version 53 or higher for Linux partitions on Superdome X systems to be monitored. Provider version 53 added the smx-EnableWsman component that is required for Insight RS collections.

Microsoft Windows support

HPE recommends installing the HPE Integrity Insight Management Agents (SNMP) or HPE Integrity WBEM Providers from the HPE Integrity Support Pack for Windows rather than installing the agents alone. For more information, visit www.hpe.com/us/en/servers/mission-critical.html.

Supported Windows operating systems and required protocols for HPE Integrity Superdome X Gen8 and Gen9 servers

HPE Integrity Superdome X

Discovery

Monitoring

Basic Collections

SAN Collections

Onboard Administrator (OA)

WS-Man

WS-Man

WS-Man

 
Microsoft Windows 2012 R2 WinRM WS-Man1 WinRM2  
Microsoft Windows 2016 WinRM WS-Man1 WinRM2  

1The Windows partition events are monitored through the OA using WS-Man.

2Collections are gathered from the partitions using WinRM, and collections are retrieved from the OA using WS-Man.

VMware vSphere support

Supported VMware operating systems and required protocols for HPE Integrity Superdome X Gen8 and Gen9 servers

HPE Integrity Superdome X

Discovery

Monitoring

Basic Collections

SAN Collections

Onboard Administrator (OA)

WS-Man

WS-Man

WS-Man

 

VMware 5.5, 6.0, 6.0 U3, 6.5

WBEM WBEM WBEM  

Integrity Superdome 2

HP-UX support

WBEM is implemented on HP-UX through System Fault Management (SFM). HPE recommends installing SFM through the WBEMMgmtBundle available at: www.hpe.com/info/swdepot/WBEMMgmtBundle. For required SFM prerequisites and configuration information, see the HPE Insight Remote Support Monitored Devices Configuration Guide. See the System Fault Management Release Notes for more details and additional SFM prerequisites at support.hpe.com/hpesc/public/home/documentHome?sp4ts.oid=4191583.

Note: Insight RS supports HP-UX 11i v3 vPars v5 only. vPars v6 are not supported; Insight RS cannot entitle vPars v6 partitions because they do not have unique serial numbers and are not registered in the HPE entitlement system.

Supported HP-UX operating systems and required protocols for HPE Integrity Superdome 2 servers

HPE Integrity Superdome 21

Discovery

Monitoring

Basic Collections

SAN Collections

Onboard Administrator (OA)

WS-Man

WS-Man

WS-Man

 

HP-UX 11i v3 partitions

WBEM

WBEM

WBEM

 

1For Integrity Superdome 2 servers, discovery and collections use WS-Man. The OA is monitored using WS-Man, but the Superdome 2 partitions are monitored using WBEM.

HP 9000 servers

Note: vPars are not supported on HP 9000 PA-RISC servers. nPars are supported.

The following HP 9000 servers are supported:

HP 9000 Server models and operating system requirements

HP 9000 model

Notes

rp3410

rp3440

rp4410

rp4440

rp7400 (N-class)

rp7410

rp7420

rp7440

rp8400

rp8420

rp8440

HP-UX is the only supported operating system. For HP-UX operating system support on HP 9000 server, see the HP-UX 11i Support Matrix at h20195.www2.hpe.com/V2/GetDocument.aspx?docname=4AA4-7673ENW.

HPE NonStop server systems

The following HPE NonStop server systems are supported:

HPE NonStop server models and operating system requirements

HPE NonStop server models

Required NonStop OS Revision Update (RVU)

Open System Management Service

HPE Integrity NonStop NS-series servers

H06.03 and subsequent H-series RVUs

Open System Management (OSM) T0682 ACC or later (Present in H06.18.00)

HPE Integrity NonStop BladeSystems

J06.03 and subsequent J-series RVUs

Open System Management (OSM) T0682 ACC or later (Present in J06.07.00)

HPE Integrity NonStop X-series servers

L15.02 and subsequent L-series RVUs

Open System Management (OSM) T0682 ADM or later

HPE Virtual Nonstop Servers    

Note: NonStop servers do not support configuration collections.

For more details on how to install and configure Insight RS for use in a NonStop environment, see the Insight Remote Support for NonStop document available at www.hpe.com/info/nonstop-serviceinfo.

HPE AlphaServer systems

HPE only provides limited remote support for customers using HPE AlphaServers. As with standard support, Insight Remote Support version 7.x will attempt to discover these products as remotely monitored HPE products and send information about failure events to HPE.

However, if there are issues with the operation of the remote monitoring features of Insight Remote Support version 7.x for these specific products, including the remote discovery or the reporting of failure events to HPE, then HPE will resolve such issues in a commercially reasonable manner but without guarantee of an immediate response or a resolution. If a failure event is successfully received at HPE, it is managed according to the support level agreement.

The following HPE AlphaServer systems have this limited support:

HPE AlphaServer models and operating system requirements

HPE AlphaServer models1

Operating System requirements

HPE AlphaServer DS10/DS10L/DS15/DS20/DS20E/DS25

HPE AlphaServer ES40/ES45

HPE AlphaServer GS80/GS160/GS320

HPE AlphaServer TS80/ES47/ES80/GS1280/GS1280

HPE AlphaServer TS20/TS40

HPE AlphaServer TS202C

Memory Channel

OpenVMS V7.3.2 or higher

Tru64 UNIX V4.0F, V4.0G, V5.1A or higher

1Legacy Alpha servers that require DECEvent as well as HPE AlphaServer DS20L are not supported.

OpenVMS support

Supported OpenVMS operating systems and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

OpenVMS V7.3.2 or higher SNMP ELMC   Telnet

Tru64 UNIX support

Supported Tru64 UNIX operating systems and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Tru64 UNIX V4.0F, V4.0G, V5.1A or higher SNMP ELMC  

Telnet

or

SSH

Non-HPE servers

Insight Remote Support provides remote monitoring support for select non-HPE servers with a HPE multivendor support or HPE Integrated Support Management services contract.

Monitoring support for non-HPE servers requires special attention to server entitlement data. The serial and product numbers that are discovered usually do not match the serial and product number listed in the HPE support contract. For a detailed description of how to configure remote monitoring for your eligible non-HPE servers through Insight Remote Support 7.x, please contact your HPE Account Support team to setup the customization for your delivery.

The following selected non-HPE servers are supported:

Supported non-HPE servers
 

Hardware

Agent support1

IBM Windows

  • IBM BladeCenter chassis and BladeCenter Servers
  • IBM System x

IBM Systems Director Common Agent version 6.1.1

Dell Windows

  • Dell PowerEdge

Dell OpenManage Server Administrator version 6.2.0

1Insight RS only supports the agent versions listed.

Supported Microsoft Windows operating systems and required protocols

Operating system

Discovery

Monitoring

Basic Collections

SAN Collections

Microsoft Windows 2008 R2

Microsoft Windows 2008

SNMP

SNMP

   

Microsoft Windows 2008 R2

Microsoft Windows 2008

SNMP

SNMP

   

HPE BladeSystem Enclosures

Insight Remote Support monitoring is limited to the Enclosure and the Onboard Administrator (OA). Monitoring of the devices within the Enclosure requires the additional steps of discovery and configuration of those devices to be monitored.

Note: HPE BladeSystem c-Class interconnect modules (Virtual Connect, Ethernet, Fibre Channel, InfiniBand and SAS interconnects) will automatically be monitored via the OA management module, if it is configured for monitoring.

HPE BladeSystem c-Class Enclosures can be monitored using the embedded management capabilities in the OA or by configuring SNMP in the OA depending on the OA firmware level:

Important: Do not attempt to configure both configuration methods as this is not supported and monitoring will not work correctly.

  1. OA firmware level 3.60 or above: Register with an Insight Remote Support Hosting Device through the OA to send service events to the Hosting Device for both the primary and standby OA.

    Important: To address third-party software vulnerabilities, HPE recommends using OA 4.30 or later. To access the OA 4.30 or later web interface, you must enable TLS in your browser. TLS is the successor to Secure Sockets Layer (SSL).

  2. OA firmware level prior to 3.55: If you have configured a primary and standby OA in your environment, you should configure the SNMP protocol to send traps to the Hosting Device. Discovery from the Insight Remote Support Hosting Device should be limited to one of the OAs and not both.

    Note: If using OA firmware versions 3.55 or 3.56 HPE recommends you upgrade to version 3.60.

You can download the latest firmware from the HPE Support Center: www.hpe.com/support/hpesc.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE BladeSystem c-Class Enclosures are supported:

Supported BladeSystem c-Class Enclosures and required protocols, using the OA configuration method

BladeSystem enclosure model

Discovery

Monitoring

Basic Collections

SAN Collections

HPE BladeSystem c3000 Enclosure

Registration through the OA

Registration through the OA

Registration through the OA  

HPE BladeSystem c7000 Enclosure

Registration through the OA

Registration through the OA

Registration through the OA  

 

Supported BladeSystem c-Class Enclosures and required protocols, using the SNMP configuration method

BladeSystem enclosure model

Discovery

Monitoring

Basic Collections

SAN Collections

HPE BladeSystem c3000 Enclosure

SNMP

SNMP

HTTPS  

HPE BladeSystem c7000 Enclosure

SNMP

SNMP

HTTPS  

HPE Virtual Connect Modules

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE Virtual Connect Modules are supported:

Supported Virtual Connect Modules and required protocols

Virtual Connect Module model

Discovery

Monitoring

Basic Collections

SAN Collections

HPE Virtual Connect FlexFabric-20/40 F8 Module

SNMP

SNMP

SNMP

SNMP

HPE 16Gb 24-Port Virtual Connect Fibre Channel Module

SNMP

SNMP

SNMP

SNMP

HPE Fusion IO Accelerator

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE Fusion IO Accelerator are supported:

Supported Fusion IO Accelerator and required protocols

Fusion IO Accelerator model

Discovery

Monitoring

Basic Collections

SAN Collections

HPE 365GB Multi Level Cell G2 PCIe ioDrive2 for ProLiant Servers

SNMP

SNMP

   

HPE P6000 Enterprise Virtual Array systems

Make sure that the Event Log Monitoring Collector (ELMC) is installed on all Storage Management Servers (SMS) where HP P6000 Command View is installed. ELMC is made available through the Insight RS Software Updates feature and needs to be manually installed on the SMS. This does not apply to EVAs using the Array Based Management (ABM) module.

Important: For all P6000/EVA devices, Insight RS supports HP P6000 Command View 9.4 through 10.3.x.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE P6000/ Enterprise Virtual Array Systems are supported:

Supported Enterprise Virtual Array storage systems and required software and protocols

EVA Storage model

Discovery

Monitoring

Basic Collections

SAN Collections

EVA 4000/6000/8000

P6000 Command View

P6000 Command View

and

ELMC1

P6000 Command View

P6000 Command View

EVA 4100/6100/8100

P6000 Command View

P6000 Command View

and

ELMC1

P6000 Command View

P6000 Command View

EVA 4400

P6000 Command View

P6000 Command View

and

ELMC1

P6000 Command View

P6000 Command View

EVA 6400/8400

P6000 Command View

P6000 Command View

and

ELMC1

P6000 Command View

P6000 Command View

HPE P6300/6500 EVA

P6000 Command View

P6000 Command View

and

ELMC1

P6000 Command View

P6000 Command View

HPE P6350/P6550 EVA

P6000 Command View

P6000 Command View

and

ELMC1

P6000 Command View

P6000 Command View

1ELMC is only required for server-based management. Array-based management does not require ELMC.

HPE StoreVirtual storage (formerly P4000 SAN Solutions/LeftHand storage)

SNMP needs to be configured and enabled for each Storage Node to be able to send events to the Hosting Device. SNMP is enabled by default in HPE LeftHand OS (formerly SAN/iQ) and should not be modified.

For details and future updates to supported platforms, see the HPE StoreVirtual 4000 Storage Compatibility Matrix available at www.hpe.com/info/StoreVirtualcompatibility.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported StoreVirtual storage systems and required software and protocols

Solution name

Software Discoverable model name

Centralized Management Console1

LeftHand OS

Discovery

Monitoring

Basic Collections

SAN Collections

LeftHand NSM2060 G2

HPE P4300

P4300

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE P4300 G2

P4300G2

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

LeftHand NSM2120 G2

HPE P4500

P4500

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE P4500 G2

P4500G2

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

LeftHand VSA

P4000 VSA (ESX)

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE P4800 G2

P4000sb G2

P4460sb G2

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE P4900 G2

P4900G2

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE LeftHand VSA

P4000 VSA (ESX)

P4000 VSA (Hyper-V)

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE P4000 Failover Manager

Failover Manager (ESX)

Failover Manager (Hyper-V)

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE Failover Manager (ESX)

HPE Failover Manager (ESX)

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE Failover Manager (Hyper-V)

HPE Failover Manager (Hyper-V)

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE StoreVirtual 4130

4130

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE StoreVirtual 4330

HPE StoreVirtual 4330 FC

4330

4330 FC

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE StoreVirtual 4335

4335

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE StoreVirtual 4530

4530

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE StoreVirtual 4630

4630

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

HPE StoreVirtual 4730

HPE StoreVirtual 4730 FC

4730

4730 FC

  • 9.0
  • 9.5
  • 10.0
  • 10.5
  • 11.0
  • 9.52
  • 10.0
  • 10.5
  • 11.0
  • 12.5

SNMP

SNMP

and

LeftHand OS

LeftHand OS

LeftHand OS

1For new installations, HPE recommends installing the HPE StoreVirtual Centralized Management Console (CMC) on the Hosting Device, but it is also supported on a separate device.

2Each Storage Node running HPE LeftHand OS version 9.5 requires Patch Set 05.

HPE P2000/MSA storage

Insight RS supports MSA CompactFlash for MSA P2000, MSA 2040, MSA 1040 arrays.

Insight RS supports TLS 1.0, 1.1, and 1.2 for MSA devices.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported P2000/MSA storage and required protocols
MSA model

Discovery

Monitoring

Basic Collections

SAN Collections

MSA1000 series The MSA1000 series is only supported when attached to a HPE ProLiant server using SNMP protocol. It is not discovered or monitored as a separate device but supported through the diagnostic agent installed and configured on the server. The HPE ProLiant's entitlement to service is applied for the MSA 1000 series.

P2000 G3 series (with T230, T240, T250, T251, or TS252 firmware)

SNMP

and

WBEM

SNMP

and

WBEM

WBEM WBEM

HPE MSA 1040 Storage1

SNMP

and

WBEM

SNMP

and

WBEM

WBEM WBEM

HPE MSA 1050 SAN Storage

SNMP

and

WBEM

SNMP

and

WBEM

WBEM WBEM

HPE MSA 2040 SAN Storage1

SNMP

and

WBEM

SNMP

and

WBEM

WBEM WBEM

HPE MSA 2040 SAS Storage1

SNMP

and

WBEM

SNMP

and

WBEM

WBEM WBEM

HPE MSA 2042 Storage

SNMP

and

WBEM

SNMP

and

WBEM

WBEM WBEM
HPE MSA 2050/2052 SAN Storage

SNMP

and

WBEM

SNMP

and

WBEM

WBEM WBEM
HPE MSA 2050/2052 SAS Storage

SNMP

and

WBEM

SNMP

and

WBEM

WBEM WBEM

1Includes support for GL200, GL210, G4 GL220, and GL225 firmware.

HPE StoreAll storage (formerly HPE IBRIX storage)

SNMP needs to be configured and enabled on the File Serving Nodes to send hardware events to the Hosting Device. For setup instructions, see the Insight Remote Support Monitored Devices Configuration Guide available at www.hpe.com/info/insightremotesupport/docs.

Tip: HPE StoreAll Operating System v6.5 supports RedHat Linux 5.8.

Important: All StoreAll nodes will be displayed in the Insight RS Console by their equivalent ProLiant server model names instead of the Ibrix or StoreAll model name.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE StoreAll Storage Systems are supported:

Supported HPE StoreAll Storage systems and required protocols

StoreAll Storage model

Discovery

Monitoring

Basic Collections

SAN Collections

HPE StoreAll 8200 Gateway

SNMP

SNMP

SNMP

 

HPE StoreAll 8800 Storage

SNMP

SNMP

SNMP

 

HPE IBRIX X9300 Network Storage Gateway

SNMP

SNMP

SNMP

 

HPE IBRIX X9320 Network Storage Systems

SNMP

SNMP

SNMP

 

HPE IBRIX X9720 Network Storage Systems1

SNMP

SNMP

SNMP

 

HPE IBRIX X9730 Network Storage Systems

SNMP

SNMP

SNMP

 

1Insight RS does not support the array controller and disk enclosure components of the X9720 solution, including model numbers X9700c and X9700cx or MSA2060 and MSA2070.

HPE StoreEasy storage (formerly Network Storage Systems)

WMI needs to be configured and enabled on the File Serving Nodes to send hardware events to the Hosting Device. For setup instructions, see the Insight Remote Support Monitored Devices Configuration Guide available at www.hpe.com/info/insightremotesupport/docs.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE StoreEasy Storage (formerly Network Attached Storage NAS) are supported:

Supported StoreEasy storage systems and required protocols

StoreEasy storage model

Discovery

Monitoring

Basic Collections

SAN Collections

HPE ProLiant Storage Server family (excluding 1xx series)

WMI

WMI

WMI

WMI

HPE All-in-One 600 and 1200 Storage Systems

WMI

WMI

WMI

WMI

HPE NAS Series including

  • HPE X1000 Network Storage Systems
  • HPE X3000 Network Storage Systems
  • HPE X1800 G2 Network Storage Systems
  • HPE X3800 G2 Network Storage Systems
  • HPE X5520 G2 Network Storage Systems

WMI

WMI

WMI

WMI

HPE StoreEasy 1450 Storage1

WMI

WMI

WMI

WMI

  • HPE StoreEasy 1460 8TB SATA Storage
  • HPE StoreEasy 1460 16TB SATA Storage
  • HPE StoreEasy 1460 32TB SATA Storage

WMI

WMI

WMI

WMI

HPE StoreEasy 1550 Storage1

WMI

WMI

WMI

WMI

  • HPE StoreEasy 1560 8TB SATA Storage
  • HPE StoreEasy 1560 16TB SATA Storage

WMI

WMI

WMI

WMI

HPE StoreEasy 1650 Storage1

WMI

WMI

WMI

WMI

HPE StoreEasy 1650 Expanded Storage1

WMI

WMI

WMI

WMI

HPE StoreEasy 1850 Storage1

WMI

WMI

WMI

WMI

HPE StoreEasy 3xx0 Gateway Storage1

WMI

WMI

WMI

WMI

HPE StoreEasy 5000 Storage

WMI

WMI

WMI

WMI

HPE Storage File Controller

WMI

WMI

WMI

WMI

HPE 3PAR File Controller Storage

WMI

WMI

WMI

WMI

HPE 3PAR File Controller Storage V2

WMI

WMI

WMI

WMI

1Insight RS supports Windows Storage Server 2016 for these models.

Note: Insight RS does not support the following HPE Network Attached Storage (NAS):

  • HPE StorageWorks Storage Server (NAS) 1000s Network Attached Storage 1000s
  • HPE StorageWorks Storage Server (NAS) 1200s Small Business Class Family Network Attached Storage 1200s
  • HPE StorageWorks Storage Server (NAS) 1500s Network Attached Storage 1500s
  • HPE StorageWorks Storage Server (NAS) s1000 Network Attached Storage S1000 Model 320/640
  • HPE StorageWorks Storage Server (NAS) 8000 Network Attached Storage 8000
  • HPE SureStore Storage Server (NAS) VA Solutions Network Attached, HP-UX based storage solution UNIX
  • Compaq Storage Server (NAS) N2400 Network Attached Storage 2400
  • HPE StorageWorks AIO400 Storage System

HPE Storage Blades

The following HPE Storage Blades are supported with this release:

Supported HPE Storage Blades and required protocols

Storage Blade model

Monitoring

Basic Collections

SAN Collections

HPE All-in-One SB600c Storage System

Storage Blades are monitored through the Storage Agents installed on the partner server blade. The partner server blade is the adjacent server blade connected directly to the storage blade. Configuration collections are not supported.

HPE All-in-One SB920c Tape Blade

HPE D2200sb Storage Blades

HPE D2500sb Gen10 Storage Blade

HPE Virtual Library Systems

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE Virtual Library Systems are supported with this release:

Supported HPE Virtual Library Systems (VLS) and required protocols

VLS model

Discovery

Monitoring

Basic Collections

SAN Collections

HPE 300 Virtual Library System EVA Gateway

SNMP

SNMP

  SSH

HPE 12000 Virtual Library System EVA Gateway

SNMP

SNMP

  SSH

HPE 9000 Series Virtual Library System

SNMP

SNMP

  SSH

HPE 6000 Series Virtual Library System including:

  • HPE VLS 6200 and 6500
  • HPE VLS61xx, VLS65xx and VLS 68xx

SNMP

SNMP

  SSH

HPE StoreEver Tape Libraries

Insight Remote Support supports HPE StoreEver Tape Libraries that use HPE Command View for Tape Libraries software version 3.1 to 5.4. A copy of the software can be downloaded from www.hpe.com/support/cvtl.

Note: Insight RS does not support standalone (non-library) tape drives.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

The following HPE Tape Libraries are supported with this release:

Supported HPE StoreEver Tape Libraries and required protocols
StoreEver Tape Library model

Discovery

Monitoring

Basic Collections

SAN Collections

HPE ESL G3 Tape Library

SNMP

SNMP

WBEM

Telnet

or

SSH

HPE ESL-e Tape Library

SNMP

SNMP

WBEM

Telnet

or

SSH

HPE EML Tape Library

SNMP

SNMP

WBEM

Telnet

or

SSH

MSL8096 Tape Library

SNMP

SNMP

SNMP

 

MSL8048 Tape Library

SNMP

SNMP

SNMP

 

MSL4048 Tape Library

SNMP

SNMP

SNMP

 
MSL3040 Tape Library

SNMP

SNMP

SNMP

 
MSL3050 Tape Library

SNMP

SNMP

SNMP

 

MSL2024 Tape Library

SNMP

SNMP

SNMP

 

MSL G3 Tape Library

SNMP

SNMP

SNMP

 

HPE StoreEver MSL G4 Tape Library

  • HPE StoreEver MSL6480 Scalable Base Module
  • HPE StoreEver MSL6480 Scalable Expansion Module
  • HPE StoreEver MSL6480 2-LTO5 Ultrium 3000 Fibre Channel Tape Library
  • HPE StoreEver MSL6480 2-LTO6 Ultrium 6400 Fibre Channel Tape Library

SNMP

SNMP

SNMP

 

HPE Tape Blades

Note: Insight RS does not support standalone (non-library) tape blades.

Supported HPE Tape Blades and required protocols

Tape Blade model

Monitoring

Basic Collections

SAN Collections

HPE Ultrium 448c Tape Blade

Tape Blades are monitored through the Storage Agents installed on the partner server blade. The partner server blade is the adjacent server blade connected directly to the tape blade.

Configuration collections are not supported.

HPE StoreOnce Backup (D2D)

Make sure that SNMP is enabled and public community credentials are configured for the monitored device to be able to send events to the Hosting Device.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported HPE StoreOnce Backup (D2D) and required protocols
StoreOnce Backup model

Product name

Discovery

Monitoring

Basic Collections

SAN Collections

Gen 2 single-node products1

  • HPE D2D2502i Backup System
  • HPE D2D2504i Backup System
  • HPE D2D4312 Backup System
  • HPE D2D4112 Backup System
  • HPE D2D4106i Backup System
  • HPE D2D4106fc Backup System
  • HPE D2D2502i Backup System/S-Buy
  • HPE D2D2504i Backup System/S-Buy
  • HPE Capacity Upgrade (1TB) (D2D4112/D2D4312)
  • HPE D2D4106 Capacity Upgrade (12 x 500GB)
  • HPE D2D4324 18TB D2D Backup System
  • HPE D2D4324 18TB D2D Upgrade Kit
  • HPE D2D4324 18TB D2D Replication License
  • HPE D2D4324 18TB D2D e-delivery Replication License

SNMP

SNMP

   

Gen 3 single-node products

  • HPE StoreOnce 2620 iSCSI Backup System
  • HPE StoreOnce 2700 Backup System
  • HPE StoreOnce 2900 Backup System
  • HPE StoreOnce 3100 Backup System
  • HPE StoreOnce 3500 Backup System
  • HPE StoreOnce 4210 iSCSI Backup System
  • HPE StoreOnce 4210 FC Backup System
  • HPE StoreOnce 4220 Backup System
  • HPE StoreOnce 4420 Backup System
  • HPE StoreOnce 4430 Backup System
  • HPE StoreOnce 4500 Backup System
  • HPE StoreOnce 4700 Backup System
  • HPE StoreOnce 4900 Backup System
  • HPE StoreOnce 5100 Backup System
  • HPE StoreOnce 5500 Backup System
  • HPE StoreOnce 6500 Backup System
  • HPE StoreOnce 6600 Backup System
  • HPE StoreOnce B6200 Backup System

SNMP

SNMP

   

1Gen 2 single-node backup systems require firmware version 2.1.03 or above.

HPE XP/P9000 Disk Arrays

HPE Insight RS software provides HPE XP/P9000 Disk Array device support for C-Track submissions to HPE using the Internet connectivity method. Registration with Insight RS occurs during the Truststore configuration on the SVP.

Note that XP/P9000 devices are not serviceable by customers. Support on XP/P9000 devices is delivered as part of your Mission Critical Support contract. Please contact your local HPE account representative for help to implement this solution.

XP/P9000 devices support configuration collections; however, you cannot manually run collections within the Insight RS Console. All collections are sent to Insight RS from the XP/P9000 devices.

The Insight RS solution for XP/P9000 Disk Arrays is simplified to no longer require SIM and XPAIM to monitor the array. Furthermore, the HPE XP/P9000 Disk Array must run the required Firmware (FW) version and the required C-Track version installed on the Service Processor (SVP) as listed below:

Required firmware and C-Track versions

Array family

C-Track version

Firmware version

XP7

5.52.00 or higher

Recommended 80-01-22-00/02 and higher.

Minimum supported 80-01-22-00/02.

XP P9500

4.52.00 or higher

Recommended 70-06-20-00/00 and higher.

Minimum supported 70-02-06-00/00.

XP 20000/24000

3.51.00 or higher

Recommended 60-08-49-00/00 and higher.

Minimum supported 60-01-64-00/00.

XP 10000/12000

2.51.00 or higher

Recommended 50-04-31-00/00 higher.

Minimum supported 50-04-31-00/00.

Note: XP 128/1024 arrays are not supported.

HPE B-series Fibre Channel switches

Test trap support for HPE B-series Fibre Channel switches requires the installation of Fabric Operating system v6.3.0b firmware or higher. See the HPE Fabric OS 6.3.0b Customer Advisory or details.

Note: Older 1GB Brocade switches (1 GB) and M-Class Switches are not supported.

Important: HPE Insight RS supports the secure SNMPv3 protocol on B-Series switches that support SNMPv3. Insight RS only supports SNMPv3 traps, and does not support SNMPv3 Informs. Insight RS listens on port 1162 for SNMPv3 traps, and your SNMPv3 passwords must be at least 8 characters long. Refer to your device's documentation to determine the versions of SNMP your device supports.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported HPE B-series (Brocade) Fibre Channel (FC) switches and required protocols
B-series FC switch series B-series FC switch model Discovery Monitoring Basic Collections SAN Collections
HPE StoreFabric 4/8 SAN Switch HPE StoreFabric 4/8 Base SAN Switch

SNMP

SNMP

Telnet

or

SSH

Telnet

or

SSH

HPE StoreFabric 4/8 SAN Switch
HPE StoreFabric 4/16 SAN Switch HPE StoreFabric 4/16 SAN Switch
HPE 4/16 SAN Switch Power Pack
HPE StoreFabric 4/32 SAN Switch HPE StoreFabric 16-Port SAN Switch 4/32
HPE StoreFabric 32-Port SAN Switch 4/32
HPE StoreFabric 4/32B SAN Switch HPE StoreFabric 4/32B SAN Switch
HPE StoreFabric 4/32B Full SAN Switch
HPE StoreFabric 4/32B SAN Switch Power Pack
HPE StoreFabric 4/64 SAN Switch HPE StoreFabric 4/64 32-Port Base SAN Switch
HPE StoreFabric 4/64 Full SAN Switch
HPE StoreFabric 4/64 SAN Switch Power Pack
HPE StoreFabric 4/256 SAN Director Switch HPE StoreFabric 4/256 SAN Director Switch
HPE StoreFabric 4/256 SAN Director Switch Power Pack
HPE 8/8 SAN Switch HPE 8/8 (8) Full Fabric Ports Enabled SAN Switch
HPE 8/8 Base (0) e-port SAN Switch
HPE 8/24 SAN Switch HPE 8/24 Base (16) Full Fabric Ports Enabled SAN Switch
HPE 8/24 SAN Switch with 16-ports Enabled plus (16) SFP+ Transceivers/S-Buy
HPE 8/24 SAN Switch with 24-ports Enabled plus (24) SFP+ Transceivers/S-Buy
HPE StoreFabric 8/24 Bundled FC Switch
HPE 8/40 SAN Switch HPE 8/40 Base (24) Full Fabric Ports Enabled SAN Switch
HPE 8/40 Power Pack+ (24) Full Fabric Ports Enabled SAN Switch
HPE 8/80 SAN Switch HPE 8/80 Base (48) Full Fabric Ports Enabled SAN Switch
HPE 8/80 Power Pack+ (48) Full Fabric Ports Enabled SAN Switch
HPE DC SAN Backbone Director Switches (DCX) HPE StoreFabric DC SAN Backbone Director Switch
HPE StoreFabric DC04 Power Pack+ SAN Director Switch
HPE StoreFabric DC04 SAN Director Switch
HPE Encryption SAN Switch HPE Encryption SAN Switch
HPE 1606 Extension SAN Switch HPE 1606 FCIP 4-pt Enabled 8Gb FC 2-pt Enabled 1GbE Base Switch
HPE 1606 FCIP 16-pt Enabled 8Gb FC 6-pt Enabled 1GbE Full Switch
HPE 1606 FCIP 16-pt Enabled 8Gb FC 6-pt Enabled 1GbE Power Pack+ Switch
HPE SN3000B Fibre Channel Switch HPE SN3000B 16Gb 24-port/12-port Active Fibre Channel Switch
HPE SN3000B 16Gb 24-port/24-port Active Fibre Channel Switch
HPE StoreFabric SN3600B FC 32Gb Switch HPE StoreFabric SN 3600B 32Gb 24/8 Fibre Channel Switch

SNMP

SNMP

   
HPE StoreFabric SN 3600B 32Gb 24/24 Fibre Channel Switch
HPE StoreFabric SN 3600B 32Gb 24/24 Power Pack+ Fibre Channel Switch
HPE SN6000B Fibre Channel Switch HPE SN6000B 16Gb 48-port/24-port Active Fibre Channel Switch

SNMP

SNMP

Telnet

or

SSH

Telnet

or

SSH

HPE SN6000B 16Gb 48-port/24-port Active Power Pack+ Fibre Channel Switch
HPE SN6000B 16Gb 48-port/48-port Active Fibre Channel Switch
HPE SN6000B 16Gb 48-port/48-port Active Power Pack+ Fibre Channel Switch
HPE StoreFabric SN6000B 16Gb 48/24 Bundled Fibre Channel Switch
HPE StoreFabric SN6000B 16Gb 48/24 Port Side Air Intake Fibre Channel Switch
HPE StoreFabric SN6500B Fibre Channel Switch HPE StoreFabric SN6500B 16Gb 96/48 FC Switch
HPE StoreFabric SN6500B 16Gb 96/48 Port Side Air Intake Fibre Channel Switch
HPE StoreFabric SN6500B 16Gb 96/48 Power Pack+ FC Switch
HPE StoreFabric SN6500B 16Gb 96/96 FC Switch
HPE StoreFabric SN6500B 16Gb 96/96 Power Pack+ FC Switch
HPE StoreFabric SN6600B Fibre Channel Switch HPE StoreFabric SN6600B 32Gb 48/24 24-port 32Gb Short Wave SFP+ Integrated FC Switch
HPE StoreFabric SN6600B 32Gb 48/24 Fibre Channel Switch
HPE StoreFabric SN6600B 32Gb 48/24 Power Pack+ 24-port 32Gb Short Wave SFP+ Integrated FC Switch
HPE StoreFabric SN6600B 32Gb 48/24 Power Pack+ Fibre Channel Switch
HPE StoreFabric SN6600B 32Gb 48/48 48-port 32Gb Short Wave SFP+ Integrated FC Switch
HPE StoreFabric SN6600B 32Gb 48/48 Fibre Channel Switch
HPE StoreFabric SN6600B 32Gb 48/48 Power Pack+ 48-port 32Gb Short Wave SFP+ Integrated FC Switch
HPE StoreFabric SN6600B 32Gb 48/48 Power Pack+ Fibre Channel Switch
HPE StoreFabric SN6650B Fibre Channel Switch HPE StoreFabric SN6650B 32Gb 128/48 Fibre Channel Switch
HPE StoreFabric SN6650B 32Gb 128/96 Power Pack+ 96-port 32Gb Short Wave SFP+ Integrated FC Switch
HPE StoreFabric SN6650B 32Gb 128/48 48-port 32Gb Short Wave SFP+ Integrated Fibre Channel Switch
HPE StoreFabric SN8000B SAN Director Switch HPE StoreFabric SN8000B 4-slot SAN Director Switch
HPE StoreFabric SN8000B 4-slot Power Pack+ SAN Director Switch
HPE StoreFabric SN8000B 8-slot Power Pack+ SAN Backbone Director Switch
HPE StoreFabric SN8600B SAN Director Switch HPE StoreFabric SN8600B 4-slot Power Pack+ Director Switch
HPE StoreFabric SN8600B 8-slot Power Pack+ Director Switch
HPE StoreFabric SN8600B 32Gb 48-port Fibre Channel Blade
HPE StoreFabric SN8600B 32Gb SAN Extension Blade
HPE StoreFabric SN8600B 32Gb Short Wave 48-port SFP+ Integrated Fibre Channel Blade
HPE StoreFabric SN8600B 32Gb Short Wave 16-port SFP+ Integrated SAN Extension Blade
Brocade 4Gb SAN Switch for HPE BladeSystem c-Class Brocade BladeSystem 4/12 SAN Switch
Brocade BladeSystem 4/24 SAN Switch
Brocade BladeSystem 4/24 SAN Switch Power Pack
Brocade 4Gb SAN Switch for HPE BladeSystem p-Class Brocade 4Gb SAN Switch
Brocade 4Gb SAN Full Fabric Switch
Brocade 4Gb SAN Switch w/ Power Pack
Brocade 8Gb SAN Switch for HPE BladeSystem c-Class Brocade 8/12c SAN Switch for BladeSystem c-Class
Brocade 8/24c SAN Switch for BladeSystem c-Class
Brocade 8/24c Power Pack+ SAN Switch for BladeSystem c-Class
Brocade 16Gb SAN Switch for HPE BladeSystem c-Class Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
Brocade 16Gb/28 SAN Switch for BladeSystem c-Class
Brocade 16Gb/28 SAN Switch Power Pack+ for BladeSystem c-Class

HPE C-series Fibre Channel switches

Note: Cisco MDS Fibre Channel switches include support for Cisco NX-OS version 5.x.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported HPE C-series Fibre Channel (FC) switches and required protocols
C-series FC switch series C-series FC switch model Discovery Monitoring Basic Collections SAN Collections
HPE SN6000C Fibre Channel Switch HPE SN6000C 8Gb 16-port Fibre Channel Switch

SNMP

SNMP

SNMP

SNMP

HPE SN6000C 8Gb 32-port Fibre Channel Switch
HPE StoreFabric SN6010C Fibre Channel Switch HPE StoreFabric SN6010C 12-port 16Gb Fibre Channel Switch
HPE StoreFabric SN6010C 48-port 16Gb Fibre Channel Switch
HPE StoreFabric SN6500C Multi-service Switch HPE StoreFabric SN6500C 16Gb FC/FCIP/FCoE Multi-service Switch
HPE StoreFabric SN6610C 32Gb Fiber Channel switch HPE StoreFabric SN6610C 32Gb 24-port 16Gb Short Wave SFP+ Fibre Channel Enterprise Switch
HPE StoreFabric SN6610C 32Gb 8-port 16Gb Short Wave SFP+ Fibre Channel Switch
HPE StoreFabric SN6610C 32Gb 8-port 32Gb Short Wave SFP+ Fibre Channel Switch
HPE Store Fabric SN6620C Fibre Channel Switch HPE StoreFabric SN6620C 32Gb 24-port 32Gb SFP+ Fibre Channel Switch
HPE StoreFabric SN6620C 32Gb 48-port 32Gb SFP+ Fibre Channel Switch
HPE StoreFabric SN6620C 32Gb 48/24 Fibre Channel Switch
HPE SN8500C Director Switch HPE StoreFabric SN8500C 4-slot 16Gb Fibre Channel Director Switch
HPE StoreFabric SN8500C 8-slot 16Gb Fibre Channel Director Switch

Cisco MDS Fibre Channel switches,

including support for Cisco NX-OS version 5.x

Cisco MDS 8Gb Fabric Switch for HPE BladeSystem c-Class

Cisco MDS 9020 Fabric Switch
Cisco MDS 9120 Fabric Switch
Cisco MDS 9124 Fabric Switch
Cisco MDS 9124e Fabric Switch for BladeSystem c-Class
Cisco MDS 9134 Fabric Switch
Cisco MDS 9140 Fabric Switch
Cisco MDS 9216 Fabric Switch
Cisco MDS 9216A Fabric Switch
Cisco MDS 9216i Fabric Switch
Cisco MDS 9222i Multiservice Modular Fabric Switch
Cisco MDS 9500 Director Switch

HPE H-series Fibre Channel switches

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported HPE H-series Fibre Channel (FC) switches and required protocols
H-series FC switch series H-series FC switch model Discovery Monitoring Basic Collections SAN Collections
HPE 8/20q Fibre Channel Switch HPE 8/20q Fibre Channel 8-ports Active Switch

SNMP

SNMP

SNMP

SNMP

HPE 8/20q Fibre Channel 16-ports Active Switch
HPE SN6000 Fibre Channel Switch HPE SN6000 Stackable 8Gb 24-port Dual Power Fibre Channel Switch
HPE SN6000 Stackable 8Gb 24-port Single Power Fibre Channel Switch
HPE SN6000 Stackable 12-port Single Power FC Switch

HPE M-series switches

SNMP needs to be configured and enabled for M-series switches to be able to send events to the Hosting Device.

Supported M-series switches and required protocols
M-series switch series M-series switch model Discovery Monitoring Basic Collections SAN Collections
HPE StoreFabric SN2010M switch HPE StoreFabric SN2010M 25GbE 18SFP28 4QSFP28 Half Width Switch

SNMP

SNMP

SNMP

SNMP

HPE StoreFabric SN2100M switch HPE StoreFabric SN2100M 100GbE 8QSFP28 Half Width Switch
HPE StoreFabric SN2100M 100GbE 16QSFP28 Half Width Switch
HPE StoreFabric SN2410M switch HPE StoreFabric SN2410M 25GbE 48SFP28 8QSFP28 Switch
HPE StoreFabric SN2410M 25GbE 24SFP28 4QSFP28 Switch
HPE StoreFabric SN2410bM 10GbE 24SFP+ 4QSFP28 Switch
HPE StoreFabric SN2410bM 10GbE 48SFP+ 8QSFP28 Switch
HPE StoreFabric SN2700M switch HPE StoreFabric SN2700M 100GbE 16QSFP28 Switch
HPE StoreFabric SN2700M 100GbE 32QSFP28 Switch

HPE ProVision-based switches (formerly E-Series/ProCurve)

HPE ProVision-based switches ship with SNMP installed and enabled so no additional configuration is needed.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

For configuration collections, make sure that either Telnet or SSH service is enabled. Telnet is enabled on HPE ProVision-based Switches by default. If you prefer to use SSH, you will need to enable it. For instructions, see the Insight Remote Support Monitored Devices Configuration Guide available at www.hpe.com/info/insightremotesupport/docs.

Supported ProVision-based networking switches and required protocols
Switch series Switch model Product number Discovery Monitoring Basic Collections SAN Collections
HPE ProCurve 2500 Switch Series HPE ProCurve 2512 Switch J4812A SNMP SNMP

Telnet

or

SSH

 
HPE ProCurve 2524 Switch J4813A
HPE 2510 Switch Series HPE 2510-24 Switch

J9019A

J9019B

HPE 2510-48 Switch J9020A
HPE 2510-24G Switch J9279A
HPE 2510-48G Switch J9280A
HPE 2520 Switch Series HPE 2520-8-PoE Switch J9137A
HPE 2520-24-PoE Switch J9138A
HPE 2520-8G-PoE Switch J9298A
HPE 2520-24G-PoE Switch J9299A
Aruba 2530 Switch Series Aruba 2530-48G-PoE+ Switch J9772A
Aruba 2530-24G-PoE+ Switch J9773A
Aruba 2530-8G-PoE+ Switch J9774A
Aruba 2530-48G Switch J9775A
Aruba 2530-24G Switch J9776A
Aruba 2530-8G Switch J9777A
Aruba 2530-48-PoE+ Switch J9778A
Aruba 2530-24-PoE+ Switch J9779A
Aruba 2530-8-PoE+ Switch J9780A
Aruba 2530-48 Switch J9781A
Aruba 2530-24 Switch J9782A
Aruba 2530-8 Switch J9783A
Aruba 2530-48G-PoE+-2SFP+ Switch J9853A
Aruba 2530-24G-PoE+-2SFP+ Switch J9854A
Aruba 2530-48G-2SFP+ Switch J9855A
Aruba 2530-24G-2SFP+ Switch J9856A
Aruba 2540 Switch Series Aruba 2540 24G 4SFP+ Switch JL354A
Aruba 2540 48G 4SFP+ Switch JL355A
Aruba 2540 24G PoE+ 4SFP+ Switch JL356A
Aruba 2540 48G PoE+ 4SFP+ Switch JL357A
HPE E2600 Switch Series HPE E2650 Switch

J4899A

J4899B

J4899C

HPE E2626 Racked Switch J4900AZ
HPE E2626 Switch

J4900A

J4900B

J4900C

HPE E2626 Racked Switch

J4900BZ

J4900CZ

HPE E2626-PWR Switch J8164A
HPE E2650-PWR Switch J8165A
HPE E2600-8-PoE Switch J8762A
HPE 2610 Switch Series HPE 2610-24 Switch J9085A
HPE 2610-24-PPoE Switch J9086A
HPE 2610-24-PoE Switch J9087A
HPE 2610-48 Switch J9088A
HPE 2610-48-PoE Switch J9089A
Aruba 2615 Switch Series Aruba 2615-8-PoE Switch J9565A
Aruba 2620 Switch Series Aruba 2620-24 Switch J9623A
Aruba 2620-24-PPoE+ Switch J9624A
Aruba 2620-24-PoE+ Switch J9625A
Aruba 2620-48 Switch J9626A
Aruba 2620-48-PoE+ Switch J9627A
HPE ProCurve 2800 Switch Series HPE ProCurve 2824 Switch J4903A
HPE ProCurve 2848 Switch J4904A
HPE 2810 Switch Series HPE 2810-24G Switch J9021A
HPE 2810-48G Switch J9022A
HPE ProCurve 2900 Switch series HPE ProCurve 2900-24G Switch J9049A
HPE ProCurve 2900-48G Switch J9050A
HPE 2910 al Switch Series HPE 2910-24G al Switch J9145A
HPE 2910-24G-PoE+ al Switch J9146A
HPE 2910-48G al Switch J9147A
HPE 2910-48G-PoE+ al Switch J9148A
Aruba 2915 Switch Series Aruba 2915-8G-PoE Switch J9562A
Aruba 2920 Switch Series Aruba 2920-24G Switch J9726A
Aruba 2920-24G-POE+ Switch J9727A
Aruba 2920-48G Switch J9728A
Aruba 2920-48G-POE+ Switch J9729A
Aruba 2920-48G-POE+ 740W Switch J9836A
Aruba 2930F Switch Series Aruba 2930F 24G 4SFP+ Switch JL253A
Aruba 2930F 48G 4SFP+ Switch JL254A
Aruba 2930F 24G PoE+ 4SFP+ Switch JL255A
Aruba 2930F 48G PoE+ 4SFP+ Switch JL256A
Aruba 2930F 8G PoE+ 2SFP+ Switch JL258A
Aruba 2930F 24G 4SFP Switch JL259A
Aruba 2930F 48G 4SFP Switch JL260A
Aruba 2930F 24G PoE+ 4SFP Switch JL261A
Aruba 2930F 48G PoE+ 4SFP Switch JL262A
Aruba 2930F 24G PoE+ 4SFP+ TAA-compliant Switch JL263A
Aruba 2930F 48G PoE+ 4SFP+ TAA-compliant Switch JL264A
Aruba 2930F 48G PoE+ 4SFP 740W Switch JL557A
Aruba 2930F 48G PoE+ 4SFP+ 740W Switch JL558A
Aruba 2930F 48G PoE+ 4SFP+ 740W TAA-compliant Switch JL559A
Aruba 2930M Switch Series Aruba 2930M 24G 1-slot Switch JL319A
Aruba 2930M 24G PoE+ 1-slot Switch JL320A
Aruba 2930M 48G 1-slot Switch JL321A
Aruba 2930M 48G PoE+ 1-slot Switch JL322A
Aruba 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch JL323A
Aruba 2930M 24 HPE Smart Rate PoE+ 1-slot Switch JL324A
HPE ProCurve 3400cl Switch Series HPE ProCurve Switch 3400cl-24G J4905A
HPE ProCurve Switch 3400cl-48G J4906A
HPE 3500 and 3500 yl Switch Series HPE 3500-24G-PoE yl Switch J8692A
HPE 3500-48G-PoE yl Switch J8693A
HPE 3500-24G-PoE+ yl Switch J9310A
HPE 3500-48G-PoE+ yl Switch J9311A
HPE 3500-24 Switch J9470A
HPE 3500-24-PoE Switch J9471A
HPE 3500-48 Switch J9472A
HPE 3500-48-PoE Switch J9473A
Aruba 3800 Switch Series Aruba 3800-24G-PoE+-2SFP+ Switch J9573A
Aruba 3800-48G-PoE+-4SFP+ Switch J9574A
Aruba 3800-24G-2SFP+ Switch J9575A
Aruba 3800-48G-4SFP+ Switch J9576A
Aruba 3800-24SFP-2SFP+ Switch J9584A
HPE 3800-24G-2XG Switch J9585A
HPE 3800-48G-4XG Switch J9586A
HPE 3800-24G-PoE+-2XG Switch J9587A
HPE 3800-48G-PoE+-4XG Switch J9588A

HPE 4200 vl Switch Series

HPE 4204 vl Switch Chassis

J8770A

ProCurve Switch 4202 vl-48G

J8771A

HPE 4202-72 vl Switch

J8772A

J8772B

HPE 4208 vl Switch Chassis

J8773A

ProCurve Switch 4208 vl-64G

J8774A

HPE 4208-96 vl Switch

J8775A

J8775B

HPE 4208-68G-4SFP vl Switch

J9030A

HPE 4204-44G-4SFP vl Switch

J9064A

HPE 5300xl Switch Series

HPE ProCurve 5304xl Switch

J8166A

HPE ProCurve 5308xl Switch

J8167A

HPE ProCurve 5308xl Switch

J4819A

HPE ProCurve 5372xl Switch

J4848A

J4848B

HPE ProCurve 5348xl Switch

J4849A

J4849B

HPE ProCurve 5304xl Switch

J4850A

Aruba 5400 zl Switch Series HPE E5406 zl Switch Chassis J8697A
HPE E5412 zl Switch Chassis J8698A
HPE 5406-48G zl Switch J8699A
HPE 5412-96G zl Switch J8700A
HPE 5406-44G-PoE+-4SFP zl Switch J9447A
HPE 5412-92G-PoE+-4SFP zl Switch J9448A
HPE 5412-92G-PoE+-2XG v2 zl Switch with Premium Software J9532A
HPE 5406-44G-PoE+-2XG v2 zl Switch with Premium Software J9533A
HPE 5406-44G-PoE+-4G-SFP v2 zl Switch with Premium Software J9539A
HPE 5412-92G-PoE+-4G v2 zl Switch with Premium Software J9540A
HPE 5406 zl Switch with Premium Software J9642A
HPE 5412 zl Switch with Premium Software J9643A
HPE 5406 8p 10GBASE-T 8p 10GbE SFP+ v2 zl Switch with Premium Software J9866A
Aruba 5400R zl2 Switch Series HPE 5406R zl2 Switch J9821A
HPE 5412R zl2 Switch J9822A
HPE 5406R-44G-PoE+/2SFP+ (No PSU) v2 zl2 Switch J9823A
HPE 5406R-44G-PoE+/4SFP (No PSU) v2 zl2 Switch J9824A
HPE 5412R-92G-PoE+/2SFP+ (No PSU) v2 zl2 Switch J9825A
HPE 5412R-92G-PoE+/4SFP (No PSU) v2 zl2 Switch J9826A
HPE 5406R-8XGT/8SFP+ (No PSU) v2 zl2 Switch J9868A
HPE 5412R 92GT PoE+ and 4-port SFP+ (No PSU) v3 zl2 Switch JL001A
HPE 5406R 8-port 1/2.5/5/10GBASE-T PoE+ and 8-port SFP+ (No PSU) v3 zl2 Switch JL002A
HPE 5406R 44GT PoE+ and 4-port SFP+ (No PSU) v3 zl2 Switch JL003A
HPE 5406R 16-port SFP+ (No PSU) v3 zl2 Switch JL095A
HPE ProCurve 6108 Switch HPE ProCurve 6108 Switch J4902A
HPE 6120XG Blade Switch Series HPE 6120XG Ethernet Blade Switch 516733-B21
HPE 6120G/XG Blade Switch Series HPE 6120G/XG Ethernet Blade Switch 498358-B21
HPE 6125XLG Ethernet Blade Switch HPE 6125XLG Ethernet Blade Switch 711307-B21
HPE 6125XLG Ethernet Blade Switch with TAA 737230-B21
HPE 6125XLG Ethernet Blade Switch B9F40A
HPE 6127XLG Blade Switch HPE 6127XLG Blade Switch 787635-B21
HPE 6127XLG Ethernet Blade Switch for TAA 787635-B22

HPE 6200 yl Switch Series

HPE 6200-24G-mGBIC yl Switch

J8992A

HPE 6400 cl Switch Series

HPE 6400-6XG cl Switch

J8433A

HPE 6410-6XG cl Switch

J8474A

HPE 6600 Switch Series

HPE E6600-24G Switch

J9263A

HPE 6600-24G-4XG Switch

J9264A

HPE 6600-24XG Switch

J9265A

HPE E6600-48G Switch

J9451A

HPE 6600-48G-4XG Switch

J9452A

HPE 8200 zl Switch Series HPE E8212 zl Switch Base System

J8715A

J8715B

HPE ProCurve Switch 8212zl Chassis and Fan Tray J9091A
HPE E8206 zl Switch Base System J9475A
HPE 8206-44G-PoE+-2XG v2 zl Switch with Premium Software J9638A
HPE 8212-92G-PoE+-2XG v2 zl Switch with Premium Software J9639A
HPE 8206 zl Switch with Premium Software J9640A
HPE 8212 zl Switch with Premium Software J9641A

Aruba switches

Aruba switches are configured the same as ProVision-based switches. For instructions, see the Insight Remote Support Monitored Devices Configuration Guide available at www.hpe.com/info/insightremotesupport/docs.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported HPE Aruba switches and required protocols
Aruba switch series Aruba switch model Product number Discovery Monitoring Basic Collections SAN Collections
Aruba 3810M Switch Series Aruba 3810M 24G 1-slot Switch JL071A SNMP SNMP

Telnet

or

SSH

 
Aruba 3810M 48G 1-slot Switch JL072A
Aruba 3810M 24G PoE+ 1-slot Switch JL073A
Aruba 3810M 48G PoE+ 1-slot Switch JL074A
Aruba 3810M 16SFP+ 2-slot Switch JL075A
Aruba 3810M 40G 8 HPE Smart Rate PoE+ 1-slot Switch JL076A
HPE Aruba 8320 Switch Series
(Event monitoring only)
Aruba 8320 48p 10G SFP/SFP+ and 6p 40G QSFP+ with X472 5 Fans 2 Power Supply Switch Bundle JL479A SNMP SNMP    
Aruba 8320 32p 40G QSFP+ with X472 5 Fans 2 Power Supply Switch Bundle JL579A
Aruba 8320 48p 1G/10GBASE-T and 6p 40G QSFP+ with X472 5 Fans 2 Power Supply Switch Bundle JL581A
HPE Aruba 8400 Switch Series
(Event monitoring only)
Aruba 8400 1x Mgmt Mod 3x PS 2x 8400X Fabric Mod 1x 32p 10G Mod and 1x 8p 40G Mod Bundle JL376A

HPE Altoline switches

HPE Altoline networking switches require SNMP for discovery and remote monitoring.

Supported Altoline switches and required protocols
Altoline switch series Altoline switch model Discovery Monitoring Basic Collections SAN Collections
HPE Altoline 6900 Switch Series HPE Altoline 6900 48G 4XG 2QSFP ARM ONIE AC Switch

SNMP

SNMP

   
HPE Altoline 6920 Switch Series HPE Altoline 6920 48XG 6QSFP+ x86 ONIE AC Back-to-Front Switch
HPE Altoline 6920 48XG 6QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Altoline 6921 Switch Series HPE Altoline 6921 48SFP+ 6QSFP+ x86 ONIE AC Back-to-Front Switch
HPE Altoline 6921 48SFP+ 6QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Altoline 6921 48XGT 6QSFP+ x86 ONIE AC Back-to-Front Switch
HPE Altoline 6921 48XGT 6QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Altoline 6940 Switch Series HPE Altoline 6940 32QSFP+ x86 ONIE AC Back-to-Front Switch
HPE Altoline 6940 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Altoline 6941 Switch Series HPE Altoline 6941 32QSFP+ x86 ONIE AC Back-to-Front Switch
HPE Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Altoline 6960 Switch Series HPE Altoline 6960 32QSFP28 x86 ONIE AC Back-to-Front Switch
HPE Altoline 6960 32QSFP28 x86 ONIE AC Front-to-Back Switch
HPE Altoline 9960 Switch Series1 HPE Altoline 9960 C1 8-slot 10RU Chassis

1Fan monitoring only—requires Cumulus v3.6.2 or greater.

HPE Comware-based switches (formerly A-Series or H3C/3Com)

HPE Comware-based (formerly known as A-Series or H3C/3Com) networking switches require SNMP for discovery and remote monitoring. Ensure that public community credentials are configured for these devices to communicate with the Hosting Device.

Insight RS supports Comware software version 7 for those switches that support Comware 7.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

For configuration collections, make sure that either Telnet or SSH service is enabled. Telnet is enabled on HPE Comware-based Switches by default. If you prefer to use SSH, you will need to enable it. For instructions, see the Insight Remote Support Monitored Devices Configuration Guide available at www.hpe.com/info/insightremotesupport/docs.

Insight RS supports Intelligent Resilient Framework (IRF) technology, and can detect the following IRF alerts:

  • Power supply failures
  • Fans and fan tray failures
  • Module and board failures
  • Over-temperature conditions
Supported Comware-based networking switches and required protocols
Switch series Switch model Product number Discovery Monitoring Basic Collections SAN Collections
HPE FlexNetwork 3100 EI Switch Series HPE 3100-8-PoE EI Switch JD311A SNMP SNMP

Telnet

or

SSH

 
HPE 3100-16-PoE EI Switch JD312A
HPE 3100-24-PoE EI Switch JD313A
HPE 3100-24-PoE v2 EI Switch JD313B
HPE 3100-16 DC EI Switch JD314A
HPE 3100-24 DC EI Switch JD315A
HPE 3100-8 DC EI Switch JD316A
HPE 3100-48 Switch JD317A
HPE 3100-8 EI Switch JD318A
HPE 3100-8 v2 EI Switch JD318B
HPE 3100-16 EI Switch JD319A
HPE 3100-16 v2 EI Switch JD319B
HPE 3100-24 EI Switch JD320A
HPE 3100-24 v2 EI Switch JD320B
HPE 3100-48 v2 Switch JG315A
HPE FlexNetwork 3100 SI Switch Series HPE A3100-16 DC SI 2-slot Switch JD302A
HPE A3100-24 DC SI 2-slot Switch JD303A
HPE 3100-8 SI Switch JD304A
HPE 3100-16 SI Switch JD305A
HPE 3100-24 SI Switch JD306A
HPE A3100-16 SI with 2 External Slots Switch JD308A
HPE A3100-24 SI 2-slot Switch JD309A
HPE A3100-8 SI 1-slot Switch JD310A
HPE 3100-8 v2 SI Switch JG221A
HPE 3100-16 v2 SI Switch JG222A
HPE 3100-24 v2 SI Switch JG223A
HPE 3600 EI Switch Series HPE 3600-24-PoE EI Switch JD326A
HPE 3600-48-PoE EI Switch JD328A
HPE 3600-24 EI Switch JD331A
HPE 3600-48 EI Switch JD333A
HPE 3600-24-SFP EI Switch JD334A
HPE 3600-24 v2 EI Switch

JG299A

JG299B

HPE 3600-48 v2 EI Switch

JG300A

JG300B

HPE 3600-24-PoE+ v2 EI Switch

JG301A

JG301B

HPE 3600-48-PoE+ v2 EI Switch

JG302A

JG302B

HPE 3600-24-SFP v2 EI Switch

JG303A

JG303B

HPE 3600 SI Switch Series HPE 3600-24-PoE SI Switch JD325A
HPE 3600-48-PoE SI Switch JD327A
HPE 3600-24TP SI Switch JD329A
HPE 3600-24 SI Switch JD330A
HPE 3600-48 SI Switch JD332A
HPE 3600-24 v2 SI Switch

JG304A

JG304B

HPE 3600-48 v2 SI Switch

JG305A

JG305B

HPE 3600-24-PoE+ v2 SI Switch

JG306A

JG306B

JG306C

HPE 3600-48-PoE+ v2 SI Switch

JG307A

JG307B

JG307C

HPE 5120 EI Switch Series HPE 5120-24G EI Switch JE066A
HPE 5120-48G EI Switch JE067A
HPE 5120-24G EI Switch with 2 Interface Slots JE068A
HPE 5120-48G EI Switch with 2 Interface Slots JE069A
HPE 5120-24G-PoE EI 2-slot Switch JE070A
HPE 5120-48G-PoE EI 2-slot Switch JE071A
HPE 5120-24G-PoE+ EI Switch with 2 Interface Slots JG236A
HPE 5120-48G-PoE+ EI Switch with 2 Interface Slots JG237A
HPE 5120-24G EI TAA-compliant Switch with 2 Interface Slots JG245A
HPE 5120-48G EI TAA-compliant Switch with 2 Interface Slots JG246A
HPE 5120-24G-PoE+ EI TAA-compliant Switch with 2 Slots JG247A
HPE 5120-48G-PoE+ EI TAA-compliant Switch with 2 Slots JG248A
HPE 5120 SI Switch Series HPE 5120-48G SI Switch

JE072A

JE072B

HPE 5120-16G SI Switch

JE073A

JE073B

HPE 5120-24G SI Switch

JE074A

JE074B

HPE 5120-24G-PoE+ (370W) SI Switch

JG091A

JG091B

HPE 5120-24G-PoE+ (170W) SI Switch JG092A
HPE 5120 8G PoE+ (180W) SI Switch JG309B
HPE 5120 8G PoE+ (65W) SI Switch JG310B
HPE 5130 EI Switch Series HPE 5130-24G-4SFP+ EI Switch JG932A
HPE 5130-24G-SFP-4SFP+ EI Switch JG933A
HPE 5130-48G-4SFP+ EI Switch JG934A
HPE 5130-24G-PoE+-4SFP+ (370W) EI Switch JG936A
HPE 5130-48G-PoE+-4SFP+ (370W) EI Switch JG937A
HPE 5130-24G-2SFP+-2XGT EI Switch JG938A
HPE 5130-48G-2SFP+-2XGT EI Switch JG939A
HPE 5130-24G-PoE+-2SFP+-2XGT (370W) EI Switch JG940A
HPE 5130-48G-PoE+-2SFP+-2XGT (370W) EI Switch JG941A
HPE 5130-48G-4SFP+ EI TAA-compliant Switch JG944A
HPE 5130-24G-PoE+-2SFP+-2XT EI TAA Switch JG950A
HPE 5130-48G-PoE+-2SFP+-2XT EI TAA Switch JG951A
HPE FlexNetwork 5130 HI Switch Series HPE 5130 24G 4SFP+ 1-slot HI Switch JH323A
HPE 5130 48G 4SFP+ 1-slot HI Switch JH324A
HPE 5130 24G PoE+ 4SFP+ 1-slot HI Switch JH325A
HPE 5130 48G PoE+ 4SFP+ 1-slot HI Switch JH326A
HPE 5500 EI Switch Series HPE 5500-24G DC EI Switch JD373A
HPE 5500-24G-SFP EI Switch JD374A
HPE 5500-48G EI Switch JD375A
HPE 5500-48G-PoE EI Switch JD376A
HPE 5500-24G EI Switch JD377A
HPE 5500-24G-PoE EI Switch JD378A
HPE 5500-24G-SFP DC EI Switch JD379A
HPE 5500-48G-PoE+ EI Switch with 2 Interface Slots JG240A
HPE 5500-24G-PoE+ EI Switch with 2 Interface Slots JG241A
HPE 5500-24G-SFP EI TAA-compliant Switch with 2 Interface Slots JG249A
HPE 5500-24G EI TAA-compliant Switch with 2 Interface Slots JG250A
HPE 5500-48G EI TAA-compliant Switch with 2 Interface Slots JG251A
HPE 5500-24G-PoE+ EI TAA-compliant Switch with 2 Interface Slots JG252A
HPE 5500-48G-PoE+ EI TAA-compliant Switch with 2 Interface Slots JG253A
HPE 5500 HI Switch Series HPE 5500-24G-4SFP HI Switch with 2 Interface Slots JG311A
HPE 5500-48G-4SFP HI Switch with 2 Interface Slots JG312A
HPE 5500-24G-PoE+-4SFP HI Switch with 2 Interface Slots JG541A
HPE 5500-48G-PoE+-4SFP HI Switch with 2 Interface Slots JG542A
HPE 5500-24G-SFP HI Switch with 2 Interface Slots JG543A
HPE 5500-24G-PoE+-4SFP HI TAA-compliant Switch with 2 Interface Slots JG679A
HPE 5500-48G-PoE+-4SFP HI TAA-compliant Switch with 2 Interface Slots JG680A
HPE 5500-24G-SFP HI TAA-compliant Switch with 2 Interface Slots JG681A
HPE 5500 SI Switch Series HPE 5500-24G SI Switch JD369A
HPE 5500-48G SI Switch JD370A
HPE 5500-24G-PoE SI Switch JD371A
HPE 5500-48G-PoE SI Switch JD372A
HPE 5500-24G-PoE+ SI Switch with 2 Interface Slots JG238A
HPE 5500-48G-PoE+ SI Switch with 2 Interface Slots JG239A
HPE 5510 HI Switch Series HPE 5510 24G 4SFP+ HI 1-slot Switch JH145A
HPE 5510 48G 4SFP+ HI 1-slot Switch JH146A
HPE 5510 24G PoE+ 4SFP+ HI 1-slot Switch JH147A
HPE 5510 48G PoE+ 4SFP+ HI 1-slot Switch JH148A
HPE 5510 24G SFP 4SFP+ HI 1-slot Switch JH149A
HPE 5500 HI Switch Series HPE 5510 QSFP+ 2-port Module JH155A
HPE FlexFabric 5700 Switch Series HPE FlexFabric 5700-48G-4XG-2QSFP+ Switch JG894A
HPE FlexFabric 5700-48G-4XG-2QSFP+ TAA-compliant Switch JG895A
HPE FlexFabric 5700-40XG-2QSFP+ Switch JG896A
HPE FlexFabric 5700-40XG-2QSFP+ TAA-compliant Switch JG897A
HPE FlexFabric 5700-32XGT-8XG-2QSFP+ Switch JG898A
HPE FlexFabric 5700-32XGT-8XG-2QSFP+ TAA-compliant Switch JG899A
HPE A58x0AF 300W AC Power Supply JG900A
HPE A58x0AF 300W DC Power Supply JG901A
HPE FlexNetwork 5800 Switch Series HPE 5800-24G-PoE+ Switch

JC099A

JC099B

HPE 5800-24G Switch

JC100A

JC100B

HPE 5800-48G Switch with 2 Slots JC101A
HPE 5800-48G-PoE+ Switch with 2 Interface Slots JC101B
HPE 5800-24G-SFP Switch with 1 Interface Slot

JC103A

JC103B

HPE 5800-48G-PoE Switch JC104A
HPE 5800-48G-PoE+ Switch with 1 Interface Slot JC104B
HPE 5800-48G Switch with 1 Interface Slot

JC105A

JC105B

HPE 5800AF-48G Switch JG225A
HPE 5800-48G-PoE+ TAA-compliant Switch with 2 Interface Slots

JG242A

JG242B

HPE 5800-24G-PoE+ TAA-compliant Switch

JG254A

JG254B

HPE 5800-24G TAA-compliant Switch

JG255A

JG255B

HPE 5800-24G-SFP TAA-compliant Switch with 1 Interface Slot

JG256A

JG256B

HPE 5800-48G-PoE+ TAA-compliant Switch with 1 Interface Slot

JG257A

JG257B

HPE 5800-48G TAA-compliant Switch with 1 Interface Slot

JG258A

JG258B

HPE 5820 Switch Series HPE 5820-24XG-SFP+ Switch

JC102A

JC102B

HPE 5820-14XG-SFP+ Switch with 2 Slots JC106A
HPE 5820-14XG-SFP+ Switch with 2 Interface Slots & 1 OAA Slot JC106B
HPE 5820AF-24XG Switch JG219A
HPE 5820-24XG-SFP+ TAA-compliant Switch

JG243A

JG243B

HPE 5820X-14XG-SFP+ TAA-compliant Switch with 2 Interface Slots & 1 OAA Slot JG259A
HPE 5820-14XG-SFP+ TAA-compliant Switch with 2 Interface Slots and 1 OAA Slot JG259B
HPE 5830 Switch Series HPE 5830AF-48G Switch with 1 Interface Slot JC691A
HPE 5830AF-96G Switch JC694A
HPE 5830AF-48G TAA-compliant Switch w/1 Interface Slot JG316A
HPE 5830AF-96G TAA-compliant Switch JG374A
HPE FlexFabric 5900 Switch Series HPE FlexFabric 5900AF-48XG-4QSFP+ Switch JC772A
HPE FlexFabric 5900AF-48XGT-4QSFP+ Switch JG336A
HPE FlexFabric 5900AF-48G-4XG-2QSFP+ Switch JG510A
HPE FlexFabric 5900AF-48XG-4QSFP+ TAA-compliant Switch JG554A
HPE FlexFabric 5900AF-48XGT-4QSFP+ TAA-Compliant Switch JH037A
HPE FlexFabric 5900AF-48G-4XG-2QSFP+ TAA-Compliant Switch JH038A
HPE FlexFabric 5900CP Switch Series HPE FlexFabric 5900CP 48XG 4QSFP+ Switch JG838A
HPE FlexFabric 5900CP 48XG 4QSFP+ TAA-Compliant Switch JH036A
HPE FlexFabric 5900CP 48XG-4QSFP+ Front-to-Back AC Switch Bundle JH302A
HPE FlexFabric 5900CP 48XG 4QSFP+ Back-to-Front AC Switch Bundle JH303A
HPE FlexFabric 5920 Switch Series HPE FlexFabric 5920AF-24XG Switch JG296A
HPE FlexFabric 5920AF-24XG TAA-compliant Switch JG555A
HPE FlexFabric 5930 Switch Series HPE FlexFabric 5930 32QSFP+ Switch JG726A
HPE FlexFabric 5930 32QSFP+ TAA-compliant Switch JG727A
HPE FlexFabric 5930 2QSFP+ 2-slot Switch JH178A
HPE FlexFabric 5930 4-slot Switch JH179A
HPE 5930 24p SFP+ and 2p QSFP+ Mod JH180A
HPE 5930 24p SFP+ and 2p QSFP+ Mod w Msec JH181A
HPE 5930 24-port 10GBASE-T and 2-port QSFP+ with MACsec Module JH182A
HPE 5930 8-port QSFP+ Module JH183A
HPE 5930 24-port Converged Port and 2-port QSFP+ Module JH184A
HPE 5930-4Slot Back (Power Side) to Front (Port Side) Airflow Fan Tray JH185A
HPE 5930-4Slot Front (Port Side) to Back (Power Side) Airflow Fan Tray JH186A
HPE FlexFabric 5930 2QSFP+ 2-slot TAA-compliant Switch JH187A
HPE FlexFabric 5930 4-slot TAA-compliant Switch JH188A
HPE FlexFabric 5940 Switch Series HPE FlexFabric 5940 48SFP+ 6QSFP28 Switch JH390A
HPE FlexFabric 5940 48XGT 6QSFP28 Switch JH391A
HPE FlexFabric 5940 48XGT 6QSFP+ Switch JH394A
HPE FlexFabric 5940 48SFP+ 6QSFP+ Switch JH395A
HPE FlexFabric 5940 32QSFP+ Switch JH396A
HPE FlexFabric 5940 2-slot Switch JH397A
HPE FlexFabric 5940 4-slot Switch JH398A
HPE FlexFabric 5950 Switch Series HPE FlexFabric 5950 32QSFP28 Switch JH321A
HPE FlexFabric 5950 48SFP28 8QSFP28 Switch JH402A
HPE FlexFabric 5950 4-slot Switch JH404A
HPE FlexFabric 5980 Switch Series HPE FlexFabric 5980 48SFP+ 6QSFP28 Switch JQ026A
HPE 7500 Switch Series HPE 7510 Switch Chassis

JD238A

JD238B

JD238C

HPE 7506 Switch Chassis

JD239A

JD239B

JD239C

HPE 7503 Switch Chassis

JD240A

JD240B

JD240C

HPE 7506-V Switch Chassis

JD241A

JD241B

HPE 7502 Switch Chassis

JD242A

JD242B

JD242C

HPE 7503-S Switch Chassis with 1 Fabric Slot

JD243A

JD243B

HPE 7503 Switch with 48-port Gig-T PoE+ Module and 384Gbps MPU with 2 XFP ports JG507A
HPE 7506 Switch with 2 48-port Gig-T PoE+ Modules and 384Gbps MPU with 2 XFP ports JG508A
HPE 7510 Switch with 2 48-port Gig-T PoE+ Modules and 768Gbps MPU JG509A
HPE FlexFabric 7900 Switch Series HPE FlexFabric 7904 Switch Chassis JG682A
HPE FlexFabric 7910 Switch Chassis JG841A
HPE FlexFabric 7904 TAA-compliant Switch Chassis JH122A
HPE FlexFabric 7910 TAA-compliant Switch Chassis JH123A
HPE FlexFabric 7910 7.2Tbps Fabric/Main Processing Unit JG842A
HPE FlexFabric 7910 2.4Tbps Fabric/Main Processing Unit JH001A
HPE FlexFabric 7900 12-port 40GbE QSFP+ SA Module JG683A
HPE FlexFabric 7900 12-port 40GbE QSFP+ FX Module JG683B
HPE FlexFabric 7900 24-port 1/10GbE SFP+ FX Module JG845A
HPE FlexFabric 7900 2p 100GbE CXP/6p 40GbE QSFP+/4p 10GbE SFP+ FX Module JH002A
HPE FlexFabric 7900 1800W AC Front (Port Side) to Back (Power Side) Airflow Power Supply Unit JG840A
HPE 48-port GE SFP Ethernet Interface Card JH241A
HPE 48-port 10/100/1000Base-T Gigabit Ethernet Card JH242A
HPE 10500 Switch Series HPE 10508-V Switch Chassis JC611A
HPE 10508 Switch Chassis JC612A
HPE 10504 Switch Chassis JC613A
HPE 10512 Switch Chassis JC748A
HPE 10504 TAA-compliant Switch Chassis JG820A
HPE 10508 TAA-compliant Switch Chassis JG821A
HPE 10508-V TAA-compliant Switch Chassis JG822A
HPE 10512 TAA-compliant Switch Chassis JG823A
HPE 10500 44-port GbE SFP / 4-port 10GbE SFP+ SE Module JH191A
HPE 10500 48-port 1000BASE-T SE Module JH192A
HPE 10500 16-port 1/10GbE SFP+ SF Module JH193A
HPE 10500 24-port 1/10GbE SFP+ EC Module JH194A
HPE 10500 6-port 40GbE QSFP+ EC Module JH195A
HPE 10500 2-port 100GbE CFP EC Module JH196A
HPE 10500 48-port 1/10GbE SFP+ SG Module JH197A
HPE 10500 Type D with Comware v7 Operating System Main Processing Unit JH198A
HPE 10500 Type D TAA-compliant with Comware v7 Operating System Main Processing Unit JH206A
HPE FlexFabric 11900 Switch Series HPE FlexFabric 11908-V Switch Chassis JG608A
HPE 12500 Switch Series HPE 12518 AC Switch Chassis JC085A
HPE 12508 AC Switch Chassis JC086A
HPE 12508 DC Switch Chassis JC652A
HPE 12518 DC Switch Chassis JC653A
HPE 12504 AC Switch Chassis JC654A
HPE 12504 DC Switch Chassis JC655A
HPE 12518 AC Switch Chassis

JF430A

JF430B

JF430C

HPE 12508 AC Switch Chassis

JF431A

JF431B

JF431C

HPE FlexFabric 12508E AC Switch Chassis JG782A
HPE FlexFabric 12508E DC Switch Chassis JG783A
HPE FlexFabric 12518E AC Switch Chassis JG784A
HPE FlexFabric 12518E DC Switch Chassis JG785A
HPE FlexFabric 12900 Switch Series HPE FlexFabric 12910 Switch AC Chassis JG619A
HPE FlexFabric 12910 Main Processing Unit JG621A
HPE FlexFabric 12916 Switch AC Chassis JG632A
HPE FlexFabric 12900 36p 40GbE QSFP+ FX Mod JH045A
HPE FlexFabric 12916E Switch Chassis JH103A
HPE FlexFabric 12900E Main Processing Unit JH104A
HPE FlexFabric 12900E LPU Adapter JH107A
HPE FlexFabric 12900E 2400W AC PSU JH108A
HPE FlexFabric 12910 TAA-compliant Switch AC Chassis JH113A
HPE FlexFabric 12900 48p 1/10GbE SFP+ FE Mod JH249A
HPE FlexFabric 12900 24p 40GbE QSFP+ FE Mod JH250A
HPE FlexFabric 12916E 10.0Tbps Type F Fabric Mod JH252A
HPE FlexFabric 12908E Switch Chassis JH255A
HPE FlexFabric 12908E 5.0Tbps Type F Fabric Mod JH257A
HPE FlexFabric 12904E Switch Chassis JH262A
HPE FlexFabric 12904E Main Processing Unit JH263A
HPE FlexFabric 12904E 2.5Tbps Type F Fabric Mod JH264A
HPE FlexFabric 12900 8p 100GbE CFP2 FX Mod JH288A
HPE X150 100G CFP2 LC LR4 10km SM XCVR JH289A
HPE FlexFabric 12902E Switch Chassis JH345A
HPE FlexFabric 12902E Main Processing Unit JH346A
HPE FlexFabric 12900E 36-port 100GbE QSFP28 HB Module JH357A
HPE FlexFabric 12900E 48-port 40GbE QSFP+ HB Module JH359A
HPE FlexFabric 12900E 48-port 1/10GbE SFP+ 2-port 100GbE QSFP28 HB Module JH360A
HPE FlexFabric 12916E 21.6Tbps Type H Fabric Module JH361A
HPE FlexFabric 12908E 14.4Tbps Type H Fabric Module JH362A
HPE FlexFabric 12904E 7.2Tbps Type H Fabric Module JH364A
HPE FlexFabric 12902E High Speed Fan Tray Assembly JH447A
HPE FlexFabric 12901E Switch Chassis JH951A

Mellanox InfiniBand switches

SNMP needs to be configured and enabled for InfiniBand switches to be able to send events and collections to the Hosting Device.

Note: HPE Insight RS supports the secure SNMPv3 protocol when it is supported on the monitored device. Insight RS only supports SNMPv3 traps, and does not support SNMPv3 Informs. Insight RS listens on port 1162 for SNMPv3 traps, and your SNMPv3 passwords must be at least 8 characters long. Refer to your device's documentation to determine the versions of SNMP your device supports.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported Infiniband switches and required protocols

InfiniBand switch series

InfiniBand switch model

Discovery

Monitoring

Basic Collections

SAN Collections

Mellanox InfiniBand EDR Managed Switch Mellanox InfiniBand EDR 100 Gb/sec v2 36-port Connector-side-inlet Airflow (RAF) Managed Switch

SNMP

SNMP

SNMP

SNMP

Mellanox InfiniBand EDR 100 Gb/sec 36-port Connector-side-inlet Airflow (RAF) Managed Switch
Mellanox InfiniBand EDR 100 Gb/sec v2 36-port Power-side-inlet Airflow Managed Switch
Mellanox InfiniBand EDR 100 Gb/sec 36-port Power-side-inlet Airflow Managed Switch
Mellanox InfiniBand EDR Unmanaged Switch Mellanox InfiniBand EDR 100 Gb/sec v2 36-port Connector-side-inlet Airflow (RAF) Unmanaged Switch
Mellanox InfiniBand EDR 100 Gb/sec 36-port Connector-side-inlet Airflow (RAF) Unmanaged Switch
Mellanox InfiniBand EDR 100 Gb/sec v2 36-port Power-side-inlet Airflow Unmanaged Switch
Mellanox InfiniBand EDR 100 Gb/sec 36-port Power-side-inlet Airflow Unmanaged Switch
Mellanox InfiniBand FDR Switch Mellanox InfiniBand FDR 36P Managed Switch
Mellanox InfiniBand FDR 36P RAF Managed Switch
HPE InfiniBand FDR Adapter HPE InfiniBand FDR 2-port 545M Adapter
Mellanox InfiniBand Switch Chassis Mellanox InfiniBand EDR 216 Port Switch Chassis
Mellanox InfiniBand EDR 324 Port Switch Chassis
Mellanox InfiniBand EDR 648 Port Switch Chassis
Mellanox InfiniBand QDR 324 Port Switch Chassis
Mellanox InfiniBand QDR/FDR 216 Port Switch Chassis
Mellanox InfiniBand QDR/FDR 324 Port Switch Chassis
Mellanox InfiniBand QDR/FDR 648 Port Switch Chassis

Intel Omni-Path switches

SNMP needs to be configured and enabled for Omni-Path switches to be able to send events to the Hosting Device.

Supported Omni-Path switches and required protocols

Omni-Path switch model

Discovery

Monitoring

Basic Collections

SAN Collections

Intel Omni-Path Architecture 192P/288P Director Switch Chassis

SNMP

SNMP

   
Intel Omni-Path Architecture 768P/1152P Director Switch Chassis
Intel Omni-Path Architecture 100Gb 48-port Managed Switch
Intel Omni-Path Architecture 100Gb 48-port Unmanaged Switch

HPE Networking routers

Insight Remote Support provides product support for selected HPE Networking Routers.

Note: HPE Insight RS supports the secure SNMPv3 protocol when it is supported on the monitored device. Insight RS only supports SNMPv3 traps, and does not support SNMPv3 Informs. Insight RS listens on port 1162 for SNMPv3 traps, and your SNMPv3 passwords must be at least 8 characters long. Refer to your device's documentation to determine the versions of SNMP your device supports.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

For configuration collections, make sure that either Telnet or SSH service is enabled.

Supported networking routers and required protocols
Router series Router model Discovery Monitoring Basic Collections SAN Collections
HPE FlexNetwork 6600 Router Series HPE 6602 Router Chassis

SNMP

SNMP

Telnet

or

SSH

 
HPE 6604 Router Chassis
HPE 6608 Router
HPE 6608 Router Chassis
HPE 6616 Router Chassis
HPE A6604 Router Bundle with RPE-X1 Modules and Power Supply
HPE A6604 Router with 2 RPE-X1 Modules
HPE A6608 Router (RT-SR6608-OVS+2 RPE-X1+2 AC-H3) Bundle
HPE A6608 Router Bundle with RPE-X1 Modules and Power Supply
HPE 8800 Router Series HPE 8802 Router Chassis
HPE 8805 Router Chassis
HPE 8808 Router Chassis
HPE 8812 Router Chassis
HPE FlexNetwork HSR6600 Router Series HPE FlexNetwork HSR6602 G Router
HPE FlexNetwork HSR6602 G TAA-compliant Router
HPE FlexNetwork HSR6602 XG Router
HPE FlexNetwork HSR6602 XG TAA-compliant Router
HPE FlexNetwork HSR6800 Router Series HPE HSR68xx Configure-to-Order Router Solution
HPE HSR6802 Router Chassis
HPE HSR6804 Router Chassis
HPE HSR6808 Router Chassis
HPE MSR20 Router Series HPE A-MSR20-21 Router
HPE MSR20-20 Router
HPE MSR20-21 Router
HPE MSR20-40 Router
HPE MSR20-1x Router Series HPE A-MSR20-15 A Multi-service Router
HPE A-MSR20-15 AW Multi-service Router
HPE A-MSR20-15 I Multi-service Router
HPE A-MSR20-15 IW Multi-service Router
HPE MSR20-10 Router
HPE MSR20-11 Router
HPE MSR20-12 Router
HPE MSR20-12-T Router
HPE MSR20-12-T-W Router (NA)
HPE MSR20-12-W Router
HPE MSR20-13 Router
HPE MSR20-13-W Router
HPE MSR20-13-W Router (NA)
HPE MSR20-15 Router
HPE MSR20-15-A Router
HPE MSR20-15-A-W Router
HPE MSR20-15-I Router
HPE MSR20-15-I-W Router
HPE MSR30 Router Series HPE A-MSR30-20 Multi-service Router Security Bundle
HPE A-MSR30-40 (RT-MSR3040-AC-OVS-AS-H3) Multi-service Router
HPE MSR30-10 DC Router
HPE MSR30-10 Router
HPE MSR30-11 Router
HPE MSR30-11E Router
HPE MSR30-11F Router
HPE MSR30-16 PoE Router
HPE MSR30-16 Router
HPE MSR30-20 DC Router
HPE MSR30-20 PoE Router
HPE MSR30-20 Router
HPE MSR30-20 TAA-compliant DC Router
HPE MSR30-20 TAA-compliant Router
HPE MSR30-40 DC Router
HPE MSR30-40 PoE Router
HPE MSR30-40 Router
HPE MSR30-60 DC Router
HPE MSR30-60 PoE Router
HPE MSR30-60 Router
HPE MSR50 Router Series HPE MSR 50-40 Router
HPE MSR50-40 DC Router
HPE MSR50-40 Router
HPE MSR50-60 Router
HPE MSR50-60 Router Chassis with DC Power Supply
HPE FlexNetwork MSR95x Router Series HPE FlexNetwork MSR951 Dual LTE (AM) Wireless 802.11n Ruggedized Router
HPE FlexNetwork MSR951 Dual LTE (WW) Wireless 802.11n Ruggedized Router
HPE FlexNetwork MSR954 Serial 1GbE Dual 4G LTE (WW) Router
HPE FlexNetwork MSR958 1GbE and Combo 2GbE WAN 8GbE LAN PoE Router
HPE FlexNetwork MSR958 1GbE and Combo 2GbE WAN 8GbE LAN Router
HPE MSR954 1GbE SFP 2GbE-WAN 4GbE-LAN CWv7 Router
HPE MSR954-W 1GbE SFP (WW) 2GbE-WAN 4GbE-LAN Wireless 802.11n CWv7 Router
HPE MSR954-W 1GbE SFP LTE (AM) 2GbE-WAN 4GbE-LAN Wireless 802.11n CWv7 Router
HPE MSR954-W 1GbE SFP LTE (WW) 2GbE-WAN 4GbE-LAN Wireless 802.11n CWv7 Router
HPE FlexNetwork MSR1000 Router Series HPE MSR1002-4 AC Router
HPE MSR1003-8 AC Router
HPE MSR1003-8S AC Router
HPE FlexNetwork MSR2000 Router Series HPE MSR2003 AC Router
HPE MSR2003 TAA-compliant AC Router
HPE MSR2004-24 AC Router
HPE MSR2004-48 Router
HPE FlexNetwork MSR3000 Router Series HPE MSR3012 AC Router
HPE MSR3012 DC Router
HPE MSR3024 AC Router
HPE MSR3024 DC Router
HPE MSR3024 PoE Router
HPE MSR3024 TAA-compliant AC Router
HPE MSR3044 Router
HPE MSR3064 Router
HPE FlexNetwork MSR4000 Router Series HPE MSR4060 Router Chassis
HPE MSR4080 Router Chassis

HPE Solutions

Insight RS does not recognize HPE solutions, but can monitor the components of Solutions. Solution components can be organized as solutions within the Insight RS Console. Details about how to create, modify or delete a Solution are available in the Online Help.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Insight RS provides component support for the following HPE Solutions:

  • HPE ConvergedSystem300

    • CS300 for Microsoft Analytics Platform (previously called HPE AppSystem for Microsoft SQL Server 2012 Parallel Data Warehouse)
    • CS300 for Microsoft Analytics Platform, supporting Microsoft Appliance Update 4 (AU4)
  • HPE SAP HANA

    • HPE ConvergedSystem 500 for SAP HANA (ProLiant Gen10)

      • CS500 for SAP HANA Single Node (or Scale Up) with RHEL for SAP (including Skylake CPU support)
      • CS500 for SAP HANA Single Node (or Scale Up) with SLES for SAP (including Skylake CPU support)
    • HPE ConvergedSystem 500 for SAP HANA (ProLiant Gen8/Gen9)

      • CS500 for SAP HANA Single Node (or Scale Up) with RHEL for SAP
      • CS500 for SAP HANA Single Node (or Scale Up) with SLES for SAP
      • CS500 for SAP HANA Scale Out with SLES for SAP (including Broadwell CPU support)
    • HPE ConvergedSystem 900 for SAP HANA

      • CS900 for SAP HANA Single Node (or Scale Up) with SLES for SAP (Superdome X Gen8)
      • CS900 for SAP HANA Single Node (or Scale Up) with SLES for SAP

        • Superdome X Gen9 with E7 v3 CPUs (Haswell CPU support)

          The minimum required firmware for Insight RS support is v7.6.0.

          The minimum version of Superdome X Linux WBEM providers is 53.

        • Superdome X BL920s Gen9 with E7 v4 CPUs (Broadwell CPU support)

          The minimum required firmware for Insight RS support is v8.2.106.

          The minimum version of Superdome X Linux WBEM providers is BL59.

      • CS900 for SAP HANA Scale Out with SLES for SAP (Superdome X Gen8)
      • HPE CS900 for SAP HANA Scale Out (Superdome X Gen9)

        • HPE ConvergedSystem 900 Scale Out with RHEL 7.2 for SAP HANA

        • HPE ConvergedSystem 900 Scale Out with SUSE 12 SP1 for SAP HANA

    • AppSystem for SAP HANA

      • Scale Out 1.2 with SLES for SAP
      • Scale Out 1.1 with SLES for SAP
      • Single Node/Scale Up – 2TB and 4TB with SLES for SAP
      • Single Node/Scale Up Large with Virtualization with SLES for SAP
    • SAP HANA Tailored Datacenter Integration
    • SAP HANA Base Configurations
  • HPE CloudSystem Matrix 7.x
  • HPE CloudSystem 7.6, 8.0, 9.0, and 10.0
  • HPE ConvergedSystems for Virtualization

    • CS300 for Virtualization
    • CS700 for Virtualization
    • CS700 2.0 for Virtualization
    • CS700 2.5 for Virtualization
    • CS700 3.0 for Virtualization
    • CS700x for Virtualization
    • CS750 for Virtualization
  • HPE ConvergedSystems Hyper-Converged Appliances

    • CS200-HC StoreVirtual (SL2500 only)
    • CS250-HC StoreVirtual System
    • Hyper Converged 250 for Microsoft CPS Standard
    • Hyper Converged 250 for VMware
    • Hyper Converged 380
    • Hyper Converged 380 1.1
  • HPE ConvergedSystems for Vertica

    • CS300 for Vertica
  • HPE ProLiant for Microsoft Azure Stack
  • HPE E5000 Messaging Systems

    • HPE E5000 G1
    • HPE E5000 G2

For more information about solution support and solution component support, see the Insight Remote Support Solution Support FAQ document at: support.hpe.com/hpsc/doc/public/display?docId=c03911757.

HPE Rack-mountable and Tower Uninterruptable Power Systems

The Uninterruptable Power Systems (UPS) Management Module and UPS Network Module are options in several HPE Rack-Mountable and Tower UPS units. When the option card is present, support is provided for the below devices.

Recommended service actions and automated event submission to HPE are provided for whole unit, battery, and ERM (Extended Runtime Module) failures.

For additional details, see the support matrix at: www.hpe.com/servers/ups.

Important: Insight RS requires administrator access to the monitored devices. Discovery and collections require privileged access in order to retrieve information about the monitored devices.

Supported HPE Rack-mountable and Tower UPS and required protocols

UPS model

Discovery

Monitoring

Basic Collections

SAN Collections

Current HPE Uninterruptable Power Systems

R1500 G3

R/T3000 G2

R5000

R7000

R8000/3

R12000/3

RP36000/3

SNMP SNMP    

Legacy HPE Uninterruptable Power Systems

T1000xr

T1500xr

T2200xr

R1500xr

R1500 G2

R3000xr

R3000

R/T3000

R5550xr

R5500

R12000xr

SNMP SNMP